基層官兵工作壓力、角色衝突及留營意願之研究

國軍人才培訓需要耗費大量成本,但卻常發生完成培訓後因某些因素而離職。本研究嘗試證明基層官兵離營與其個人背景因素有關,並探討工作壓力、角色衝突及留營意願之關聯,進而提出改善離職率的建議。本研究採用問卷調查方法,總計回收有效問卷為 208 份,研究結論如下: 一、最大工作壓力來源:必須在一定時間內完成任務和單位經常缺人。二、角色衝突:往往不能配合家中成員的計劃表,太多的工作量造成其他興趣被剝奪。三、留營意願:很高興能與軍中的同袍共事,期待能在軍中獲得一番成就。四、差異性分析:婚姻狀態、子女數在留營意願上有顯著差異;年齡、學歷、階級、職位在工作壓力上有顯著差異;軍官之工作壓力比士官、士兵高;幕僚職之工作壓力比領導職、一般職高;學歷為專科、大學之工作壓力比高中(職)高;年齡較高者必須承擔更多的職責,工作壓力相對較高。

關鍵字

工作壓力；角色衝突；留營意願

並列摘要

National military personnel training requires many costs, but it often happens that after completing the training, there are some factors leaving the job. This study attempts to prove that the departure of grassroots officers and soldiers is related to their personal background factors, explores the relationship between work pressure, role conflict, and willingness to stay in the camp, and then proposes to improve the turnover rate. This research adopts the questionnaire survey method, and 208 valid questionnaires were returned. This study conclusion are as follows: 1. The biggest source of work pressure: the task must be completed within a certain period and the unit is often short of people. 2.Role conflict: often unable to cooperate with family members' schedules, too much workload causes other interests to be deprived. 3. Willingness to stay in the camp: I am very happy to work with my colleagues in the military and look forward to achieving some achievements in the military. 4. Analysis of differences: there are significant differences in marital status and the number of children in willingness to stay in the camp; there are significant differences in work pressure in age, education, class, and position; the work pressure of military officers is higher than sergeant and soldiers; the work pressure of staff positions is higher than leadership and general positions, the work pressure of a university degree is higher than a high school; older people must take on more responsibilities, and work pressure is relatively high.