軍公教人員之逆境商數、社會支持、工作壓力與身心健康關係之研究

Research on the Relationship among Adversity Quotient, Social Support, Job Stress and Physical/Mental Health of Government employees (military officers, civil servants and teachers)

黃明一(Ming-Yi Huang) ； 胡語溱(Yu-Chen Hu) ； 陳棟樑(Tung-Liang Chen)

《管理資訊計算》 7卷特刊2 (2018/08) Pp. 96-106

https://doi.org/10.6285/MIC.201808_7(S2).0011

摘要

隨著時代變遷，軍公教人員面臨比以往更多的工作挑戰與困境。本研究分析國內軍公教人員在工作上的逆境商數、社會支持、工作壓力與身心健康，並研究這些變數間的關係來了解影響軍公教人員之身心健康的因素。本研究採用便利抽樣法，共計發放654 份問卷，有效問卷為593 份，回收率約91.6 %。本研究問卷以SPSS 統計進行資料分析，驗證本研究的研究假說，進而提出本研究的研究結論與具體建議。本研究結果如下：軍公教人員之逆境商數對社會支持、工作壓力和身心健康產生顯著影響；社會支持對工作壓力產生顯著影響；社會支持和工作壓力皆對身心健康沒有產生顯著影響。

關鍵字

逆境商數 ； 社會支持 ； 工作壓力 ； 身心健康

並列摘要

Government employees－specifically military officers, civil servants and teachers－are encountering with more job stress and dilemmas than ever before. this research analyzes the interaction among adversity quotient, social support, job stress and Physical and Mental Health, also investigates the relationship among these dimensions to unravel the factors that affect the physical and mental health of military officers, civil servants, and teachers. I have adopted the convenience sampling method to obtain samples. 654 copies were sent out, and 593 valid questionnaires were returned, the effective response rate is 91.6%. The data were analyzed by using SPSS for examining the hypotheses of this study in order to provide research conclusions and concrete suggestions. According to the findings, the adversity quotient of military officers, civil servants, and teachers had significant effect on social support; the adversity quotient of military officers, civil servants, and teachers had significant effect on job stress, social support, the physical and mental health; the social support of military officers, civil servants, and teachers had significant effect on job stress; the social support and job stress of military officers, civil servants, and teachers had no significant effect on the physical and mental health.

並列關鍵字

Adversity Quotient ； Social Support ； Job Stress ； Physical and Mental Health

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