An Empirical Study of Management Information Systems Rightsizing Success

管理資訊系統重整關鍵成功要素之實證研究

顧裔芳(Catherina Yi-Fang Ku)

《中原學報》 26卷4期 (1998/11) Pp. 53-59

https://doi.org/10.6358/JCYU.199811.0053

摘要

由於個人電腦處理資料之速度越來越快，價格越來越便宜，再加上網路技術的進步，使得企業及各類組織購置電腦設備時，常考慮以個人電腦網路化來代替價昂的大型電腦主機，因而企業或組織有重整電腦資源之傾向。本研究以實證探討古典管理理論中之關鍵成功要素理論是否適用於重整資訊管理系統，或重分配資訊管理資源之組識。研究結果顯示有六大類關鍵成功要素非常重要。實證研究亦支持理論。這些關鍵成功要素是；使用者讚賞，資訊管理部門與使用者有溝通，資訊管理部有支援性服務，高層主管及使用者認定並支持資訊管理系統應重整，組織有效率，及有適合的應用軟體。

關鍵字

管理資訊系統重整 ； 關鍵成功要素 ； 資訊資源重分配

並列摘要

The major objective of this study was to extract and test the most important elements of management information systems (MIS), and to empirically determine critical success factors (CSF) for MIS rightsizing success. The research model was based on Rockart’s classic 1982 study of CSF as modified by Martin’s 1982 study and more recent literature.
Questionnaires were mailed to MIS managers from selected U. S. companies. MIS managers were randomly selected from a purchased database. Data had been collected and statistically analyzed.
Six sets of hypotheses were tested and significantly supported by the statistical results. The canonical correlation were significant for each hypothesis. Eighty percent of the variance of MIS rightsizing success can be explained by the particular MIS rightsizing activities. The canonical correlation analysis identify the six CSF: user appreciation and involvement, communication and facilitation of MIS department to users, support services of the MIS department, the commitment and support from top management and users, organizational effectiveness, and the appropriate software, were significantly important to MIS rightsizing success.

並列關鍵字

MIS Rightsizing ； Critical Success Factors (CSF) ； MIS resources redistribution