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我國服務業主管領導行為量表之發展:主位研究途徑的觀點

The Development of Leadership Inventory in the Service Industry of Taiwan-An Emic Approach

摘要


本研究旨在發展具有華人特色的領導行為量表。研究者以文件分析法,發掘中國典籍中最深層的領導思想,以「情」、「理」、「法」三維空間為思考方向,建構「親情式」、「教導式」、「威權式」三種領導架構。經由題項發展,共獲得三十六個題項,做為本研究預試量。預試量表對服務業212位員式施測,了解員工對主管之領導感受,經由項目分析後有三十五個師項達到達到量表要求標準。 研究者再以分層隨機抽樣法,抽取服務業1106位員工為有效樣本,進行正式量表的信度、因素分析和建構效度之考驗,其結果皆達理想標準。本量表可做為學術界和實務界領導行為的有效評量工具。

並列摘要


The purpose of this research was to establish Chinese style leadership inventory. Documentary analysis was first used to set up the framework of a parent, a mentor and a monarch of the Chinese leadership roles. 36 questions were created to conduct a pilot test from 212 employees of service industries. Stratified random sampling based on four industries was introduced to get 1106 valid samples, and Cronabachs' a, factor analysis and linear structural relations model were tested on the overall reliability and validity. The result of the fitness in inventory is excellent and the Chinese style leadership inventory for service industry can be a good instrument to evaluate leadership behaviors.

參考文獻


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被引用紀錄


楊靜宜(2006)。台灣高科技產業知識領導、員工知識活動行為與學習成效關係模式之研究〔碩士論文,長榮大學〕。華藝線上圖書館。https://doi.org/10.6833/CJCU.2006.00098
朱黛芬(2011)。探索教育與組織玩興應用於企業中階主管領導行為發展之研究〔碩士論文,國立臺灣師範大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0021-1610201315261840
王麗雯(2012)。旅遊中餐飲體驗阻礙量表之建構〔碩士論文,國立臺灣師範大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0021-1610201315313017

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