在全球薰陶催化下,而食品安全對台灣來說猶如「國家的形象」,是個不可多得,得來不易,值得進一步來強化其優勢,一旦趨勢形成可惠及數代台灣子孫。在2011年以後,向以擁有高規格食品安全標準自豪的我國,卻爆發了食品遭塑化劑污染的醜聞,接連2013年10月爆發大統長基製造假油,2014年9月經檢舉,舉發餿水油事件,這種種重創台灣食品國際品牌形象。因此,本研究主旨在:一、回顧有關文獻,真正了解本研究有關及我國以往食品安全若干問題;二、針對政府危機管理有關理論整理歸納做出詳細明確之探討;三、透過文獻與政府危機管理理論建構出研究架構,據以分析塑化劑、假油、餿水油事件之政府如何處理,從中學習,汲取經驗。 本研究採取歷史研究、文獻分析、個案研究、調查法,輔以次級訪談資料中進行研究,研究發現包括:一、公務組織系統長期惰性;二、政府風險管理防護不彰;三、政府危機處理應變能力,仍待提升。基於,本研究提出政策建議如下:一、食品產業應全面登錄並強化食品的履歷及食品追溯明確系統;二、強化源頭的管理,建立通報機制;三、強化稽查能力、檢驗人力及公權力;四、以塑化劑、假油、餿水油為藍本,強化政府風險管理與危機處理能力;五、建立吹哨者的保護制度與企業社會責任,以彌補食品安全制度下之不足。
Through the positive influence and catalyzing under globalization, Food Safety has been valued greatly as one of the future competitive advantages of Taiwan. People in Taiwan thought it would benefit many of Taiwan’s future generations once Food Safety related regulation is implemented; however, between 2011 and 2014, a series of Food Safety scandals broke out: in 2011, there were foods contaminated by plasticizer additives; in October, 2013, there were rumors about gutter oil manufacturing by Chang Chi Foodstuff Factory Co., Ltd, which, was exposed in September, 2014. These consecutive incidents hit Taiwanese food image badly worldwide. Thus, the purposes of this research are: 1) Analyzing cases in the past to bring out the insight of Taiwan food safety issues by reviewing related references. 2) Having a further and detailed discussion based on Taiwan government crisis management by organizing related theories. 3) Conceiving this research framework through references and Taiwan government crisis management theories in order to analyze the way in which Taiwan government handled overuse of plasticizer additives, tainted-cooking-oil and gutter oil manufacturing incidents so as to learn from the lesson preventing it happens again in the near future. This research conducts the following methods: historical methods, documentary analysis, case study and questionnaire method sustained by interview data to carry out the study. The outcomes of this research are: First, laziness of Taiwan government system; Second, poor manages of Taiwan government risk management; Third, Taiwan government should improve their flexibility in regard of crisis management; Fourth, Taiwan government should enhance their risk and crisis management base on the above-mentioned incidents; Finally, Setting up a protective system for whistleblower and CSR (Corporate Social Responsibility) to complete food safety system in Taiwan.