資訊電子產業中人格特質與工作涉入交互效果研究及其對工作績效之影響

A study on the effects of personality traits, job involvement and job performance in Taiwan Information Technology industry

簡鈴玲(Lin-Lin Chien)

指導教授 ： 黃志文 ； 林光賢

淡江大學/商學院/國際商學碩士在職專班/碩士(2007年)

https://doi.org/10.6846/TKU.2007.00256

摘要

科技產業是目前全球經濟發展的主要動力，也是支撐台灣經濟成長的重要產業，更在國際市場扮演著極重要的角色。隨著全球化競爭，人才成為21世紀各先進國家及產業經濟成長的重要泉源，人力資源發展管理更成為主要的課題。半導體及被動元件產業具備高度的專業性，也使得電子零組件通路商專業化的程度不亞於上游供應商，甚至成為產業鍊中不可或缺的一環。在新經濟時代，工作涉入對組織而言，為重要動機變數，更有助於人力資源全盤調度。而人格理論的核心是對動機的處理，並強調人格的獨特性及對個人目標期待的重要。研究顯示，以五大人格特質的行為基礎所進行的研究，所得到人格特質與工作績效之間的關係比以前的研究結果更具有力。鑑於工作涉入為個人心理確認工作的狀態，藉由五大人格特質，可以進一步詳盡解開工作者涉入工作的原因。本研究針對資訊電子中零組件產業通路商的業務工程師及相關人員為研究對象，目的在探討（一）「五大人格特質」與「工作涉入」之間的關係。（二）人格特質與工作涉入的交互效果對工作績效之影響。
採用SPSS軟體統計回收的問卷，其研究發現為：（一）工作涉入與人格特質中的外向性及謹慎盡責呈顯著正相關。（二）人格特質的開放學習性與工作涉入的交互效果對工作績效有顯著的影響，以及人格特質的謹慎盡責與工作涉入的交互效果對工作績效有顯著的影響。

關鍵字

資訊電子產業 ； 人格特質 ； 工作涉入 ； 工作績效

並列摘要

Nowadays IT industry is the major force behind global economic development. It supports Taiwan economy to grow and plays a crucial role in worldwide IT market. With the competition globally, human resource management becomes an important issue for advanced countries in the 21st century. Different from the general distributors, the distributors of components in IT industry not only recognize their own value and capability, but also aggressively strengthen the basic advantage. Since the semiconductor and passive components industry is with highly expertise, it makes the distributors’specialty not less than upper suppliers and shows the importance of the distributors and integral in IT industry. Since the research show that the relationship between big-five personality traits and job performance is more and more significant. It is necessary to understand the reason why workers involve their works through personality traits, and then to understand how they influence job performance. This study adopted questionnaire survey to obtain data from the sales engineers and related workers in IT industry. The purpose is (1) to explore the correlation between the two factors, personality traits and job involvement. (2) to explore whether the correlation affect the factor of job performance.
SPSS software was selected to gather statistical data. The findings are (1) Extraversion and Conscientiousness are positive correlative to Job involvement. (2) The correlation of Personality traits “Openness to experience” and Job involvement is significant to affect Job performance, and the correlation of Personality traits “Conscientiousness” and Job involvement is also significant to affect Job performance.

並列關鍵字

Information Technology industry ； personality traits ； Job involvement ； Job performance

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