任務性、脈絡性及適應性績效表現對主管獎酬決策的影響：調查法及實驗法

A Study of the Effect of Task Performance, Contextual Performance and Adaptive Performance on Supervisory Reward Decision: A Field Study and Laboratory Experiment

簡博浩(Po-Hao Chien) ； 韓志翔(Tzu-Shian Han)

《臺大管理論叢》 18卷2期 (2008/06) Pp. 27-62

https://doi.org/10.6226/NTURM2008.18.2.27

摘要

本研究採調查法及實驗法，來探討工作績效理論中任務性、脈絡性及適應性績效表現對主管獎酬決策的影響。調查法中，150位主管各選取一位部屬來評量三種工作績效表現。實驗法中，以影片模擬實驗法的三因子實驗設計來進行，以233位企業主管為受試對象。兩個研究結果顯示，任務性及脈絡性績效表現如過去研究結論一致，對主管獎酬決策有影響；適應性績效表現亦對主管獎酬決策有影響。透過調查法，在任務越複雜的工作，脈絡性績效表現及適應性績效表現對主管獎酬決策的正向影響則越強。透過實驗法，適應性績效表現與脈絡性績效表現的交互效果對主管獎酬決策有影響；但與任務性績效表現的交互效果則是不存在的。本研究延伸工作績效內涵，驗證適應性績效表現對組織績效有其助益，並以兩個不同研究方法來驗證假說，兼具因果推論及一般化。

關鍵字

適應性績效表現 ； 任務複雜性 ； 主管獎酬決策

並列摘要

The purpose of this study was to examinees the impact of adaptive performance, contextual performance and task performance on supervisory reward decision by the field study and laboratory experiment. In field study, 150 managers rated task, contextual and adaptive performance of subordinates. In this laboratory study, 233 managers in the training program viewed and rated videotaped segment of three types of performance that demonstrated either high or low task performance, high or low contextual performance and high or low adaptive performance. In both studies, consistent with result of previous research, was the main effect of task and contextual performance has impact on the Supervisory reward decision. Evidence from both studies supported adaptive performance affects the supervisory reward decision. The task complexity moderates between adaptive performance and supervisory reward decision in field study. Regarding the interaction effect, the interaction effects of adaptive and contextual performance have also impact on the supervisory reward decision in experiment study. This study not only extends the nature of job performance but also tests adaptive performance contributes to organization performance indirectly. Eventually, by investigating respondents were both managers in manufacturing company, this study both balances causality and generalization.

並列關鍵字

adaptive performance ； task complexity ； supervisory reward decision

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