台灣地區獸醫師工作滿足之研究

A STUDY OF JOB SATISFACTION FOR THE VETERINARY IN TAIWAN

許家寧(Chia-Ning Hsu)

指導教授 ： 張其祿

共同指導教授 ： 李 弘 暉(Hung-Hui Li)

元智大學/管理學院/管理研究所/碩士(2006年)

摘要

本論文研製之目的在瞭解台灣地區獸醫師工作滿足之現況為何，並探討台灣地區獸醫師在不同個人統計特徵、不同工作特性、不同工作壓力對工作滿足之影響。研究對象為台灣地區領有執業執照之獸醫師，採用抽樣調查方式，本研究是以工作診斷量表（Job Diagnostic Survey；簡稱JDS）、工作壓力量表（Job Stress Questionnaire，簡稱JSQ）及明尼蘇達滿意問卷 (Minnesota Satisfaction Questionnaire;簡稱MSQ)作為工作特性、工作壓力及工作滿足的評估工具，共發出300份問卷，回收有效問卷256份，有效回收率為85.33％，回收樣本具有代表性。研究結果發現：一、不同性別、婚姻狀況、年齡、工作類別、職務、服務年資及最高學歷之獸醫師在工作滿足認知有顯著差異。二、不同性別、婚姻狀況、年齡、工作類別、職務、服務年資及最高學歷等人口統計特徵之獸醫師在工作特性認知有顯著差異。三、不同性別、婚姻狀況、年齡、工作類別、工作地點、職務、服務年資及最高學歷之獸醫師在工作壓力認知上無顯著性差異。四、獸醫師對工作特性認知程度和工作滿足程度有顯著相關。五、獸醫師對工作特性認知程度和工作壓力認知程度並無顯著相關。六、獸醫師對工作壓力認知程度和工作滿足程度並無顯著相關。本研究之結果及建議，可作為日後行政機關、學校及後續研究者未來研究之參考。

關鍵字

獸醫師 ； 工作滿足 ； 工作特性 ； 工作壓力

並列摘要

The purpose of this study is to investigate the job satisfaction for the veterinary in Taiwan and to determine the relationship of job characteristics and job satisfaction with job stress. The study object is the veterinary in Taiwan and the sample is selected by convenience sampling. The study adopts a quantitative research designed with a structured questionnaire which is chosen as the research instrument. The questionnaire for job characteristics, job stress and job satisfaction are developed by the previous researchers from「Job Diagnostic Survey」,「Job Stress Questionnaire」and「Minnesota Satisfaction Questionnaire」.In this study, 300 questionnaires are passed out, 256 valid questionnaires are returned. The response rate is 85.33％. The results of the study indicate that：First, there are significant differences in job satisfaction of veterinary with different gender, marital status, age, work category, position, seniority and education. Second, there are significant differences in job characteristics of veterinary with different gender, marital status, age, work category, position, seniority and education. Third, there are no differences in job stress of veterinary with different gender, marital status, age, work category, work places, position, seniority and education. Forth, the cognition of job satisfaction is significant correlated to the cognition of job characteristics. Fifth, the cognition of job characteristics is not correlated to the cognition of job stress. Sixth, the cognition of job stress is not correlated to the cognition of job satisfaction. Based on the implication of the research findings, several suggestions are put forward for the administrative organizations, schools and the following researchers.

並列關鍵字

veterinary ； job satisfaction ； job characteristic ； job stress.

參考文獻

8. 吳明隆(2006)《SPSS統計運用學習實務》，知域數位科技股份有限公司

31. 羅佳慧 （1998）「動物醫療院所獸醫之健康狀況及工作環境研究」台北醫學院公共衛生學研究所

1. Beehr,T.A. ＆ J.E.Newman （1978）, “Job Stress,Employee Health and Organizational Affectiveness：A Fact Analysis” ,Mode and Literature Review, Personnel Psychology,31：665-699

2. Bittner, M.J., B.H., Blooms ＆ L.A. Mohr, （1994）,“Critical Service Encounter：The Employees’ Viewpoint” Journal of Marketing, 95-106

3. Caplan ,R.D.et al （1975）Job Demands and Worker Health .NOSH Resaerch Report,Cincinnati