企業資源規劃系統之建置過程研究–以台資跨國企業為例

The Exploration in the Implementation of Enterprise Resources Planning – An Empirical Study from a Taiwanese Transnational Corporation

王惠敏(Huei-Min Wang)

指導教授 ： 陳俊忠

元智大學/管理學院/管理研究所/碩士(2006年)

https://doi.org/10.6838/YZU.2006.00153

摘要

製造業對台灣經濟而言，除了可帶動其他相關產業的發展，也是創造國家外匯收入的極大來源。但隨著日益嚴苛全球化的經營環境，台灣整體產業大舉西進，導致大陸製造能力快速提升，以致製造產業供應鏈形成整體外移，在過去偏重以台灣本地製造量產能力為競爭優勢的情況，已經轉為以台灣為營運及研發中心之跨國管理、資源整合為主。台灣企業在全球的佈局越來越綿密，越來越多的海外子公司的營收已經大於在台灣的母國，台灣企業的營運已經跨越疆界走向全球思維。
市場需求訊息萬變，加上全球化經營，使得管理日趨複雜，而企業在面對複雜的跨國組織營運，如何充份的利用資訊科技來加強組織在跨國運作中的協調及控制能力，以提升企業在全球市場上的競爭優勢，對企業組織的發展，更是不可欠缺的重要環節。
本研究藉由個案公司之跨國組織推行企業資源規劃（Enterprise Resources Planning）系統的建置，探討跨國公司在整合企業內各組織的資訊系統過程中，投入了哪些策略性的考量，得到了哪些管理目的。而該企業在面對新系統革新的過程中，運用哪些管理方法，來解決新舊流程交替所衍生的調適及衝突問題。我們也對比典型的台資企業與在台外商不同的作法，瞭解台資企業思維的缺點及不足之處。
希望本研究的整理資料，可以提供給有同樣迫切性需要導入企業資源規劃系統的相關企業，作為規劃以及執行上的參考。

關鍵字

企業資源規劃系統 ； 跨國管理 ； 資源整合

並列摘要

The manufacturing industry not only drives the development of other relevant industries but also is a great source of creating foreign currency revenue. However, with more and more severe globalize operational environment, Taiwanese industry enters into Mainland China with a large scale which enhances the manufacturing capacity of Chinese enterprises even faster, and because of this, the whole related Supply Chains in Taiwan move outside of the island. Before the competitive advantages of Taiwanese enterprises mainly came from production capability, now this situation has been changed to successful experiences of transnational management and integrated internal resources controlled by Operating and/or R&D Center in Taiwan. The business income of more and more overseas subsidiaries has already been greater than in the home country of Taiwan and the operation has already crossed over the boundary and moved towards global thinking.
To face the complicated international business operation, how to utilize Information Technology to strengthen organizational coordination and control ability so as to reinforce core competence in the global market is an essential successful factor of organizational development.
Through the implementation of Enterprise Resources Planning (ERP) of a Taiwanese transnational corporation, this research explores how an international business integrates internal Information System, what strategies have been considered, and what managerial targets have been achieved. While implementing new operation system, what managerial tools have been adopted in order to reduce or eliminate conflicts caused by different processes, In addition, in comparison with the differences between a typical Taiwanese and foreign company, this study helps to better understand Taiwanese thinking, disadvantage and weakness. Hope the data in this research can significantly help those who imperatively need to implement Enterprise Resources Planning (ERP).

並列關鍵字

ERP ； Transmational Management

參考文獻

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