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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters


DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「」 「 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI ) 。

Abstract 〈TOP〉
Parallel Abstract 〈TOP〉
Reference ( 63 ) 〈TOP〉
  1. 李新民、陳密桃(2006)。幼兒教師的情緒勞務因素結構及其對工作倦怠之影響。高雄師大學報,頁67-89。
  2. 林鴻賢(2009) 。臺中市區所第一線服務員工情緒勞務對工作滿意度之影響-以情緒智力為調節變項。國立臺中技術學院事業經營研究所碩士論文。
  3. 鄔宗蓉(2011) 。工作壓力對於情緒勞務之影響-以人格特質為干擾變項。中原大學企業管理學系碩士學位論文。
  4. 戴連勝(2008)。個人受組織影響公共服務動機之研究-以北海岸五鄉鎮第一線公務人員為例。國立台北大學公共行政暨政策學系研究所碩士論文。
  5. Adam,W. H.(2004).Transforming Public Service in a World without Boundaries, the ninth Donald C. Stone Lecture, on March 30.
Times Cited (3) 〈TOP〉
  1. 黃姵青(2015)。組織人員創新潛力指標架構與測量的建立。淡江大學公共行政學系公共政策碩士班學位論文。2015。1-103。 
  2. 蕭漢雄(2016)。溝通風格與情緒勞務之研究:以北區國稅局為例。淡江大學公共行政學系公共政策碩士在職專班學位論文。2016。1-115。
  3. 方丞(2016)。公共服務動機與工作滿足感關聯之研究:新北市區公所實證分析。淡江大學公共行政學系公共政策碩士在職專班學位論文。2016。1-50。
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