企業員工人格特質、工作態度、逆境商數及其創造力關聯模式之研究－以台灣高科技產業為例

A Study of the Relationship Model Among Employee's Personality Traits, Job Attitudes, Adversity Quotient and their Creativity－An Empirical Study of the High-Tech Industry in Taiwan

何昆展(Kun-Chan Ho)

指導教授 ： 李元墩

共同指導教授 ： 池福灶(Fu-Chiao Chyr)

長榮大學/管理學院/經營管理研究所(博)/碩士(2008年)

https://doi.org/10.6833/CJCU.2008.00013

摘要

摘 要
面對二十一世紀知識經濟時代的來臨，創新知識與創新技術將是帶動經濟成長的動力。個體的創造力是創新行為的開端，企業創新的能力往往取決於是否能激發個體創造力的發揮，因此，企業可依對員工特質的瞭解，推測其對工作所抱持的態度或行為的表現，因為造成員工在工作上的表現產生差異，可能是因為其個性或特質的不同，若能了解員工的特質，將之安排到其他合適的部門，使其發揮特長，以鼓勵個人創造力的發展及達到最佳的創新績效，增加組織的競爭力
本研究經由文獻分析，以台灣高科技產業之基層員工為施測對象，採取分層立意抽樣方式共發出600份問卷，共計回收有效問卷218份，有效回收率為36.33%，並應用變異數分析、迴歸分析、典型相關分析、層級迴歸分析與結構模式分析（SEM）等統計方法驗證本研究之假設，根據統計分析結果歸納出研究結論如下：1. 人格特質、工作態度與逆境商數均有顯著正向關係，且均能產生顯著正向影響；2. 工作態與員工創造力有顯著正向關係，且能產生顯著正向影響；3.整體關係模式具有良好之適配程度；4.工作態度會因逆境商數之干擾作用對員工創造力產生顯著負向影響。最後就本研究之結論與管理意涵作深入探討，並呈現具體之研究貢獻與建議，以供企業界及學術界參酌。

關鍵字

人格特質 ； 工作態度 ； 逆境商數 ； 員工創造力

並列摘要

Abstract
The 21st century, the advent of the era of knowledge economy, innovation and knowledge innovation will be promoting economic growth momentum. Individual creativity is the beginning of innovation, enterprise innovation capacity is often determined by whether the individual creativity inspired the play, therefore, enterprise-based understanding of the characteristics of the staff, to speculate on hold by the work of the attitude or performance that the staff might have, it may be because of the differences of their personality or characteristics, if employees understand the nature of the arrangements would be appropriate to other departments to enable it to express their expertise, so as to encourage the development of individual creativity innovation and achieve the great success, and that will increase the competitiveness among the organizations.
Further, the study selected the employees of High-Tech Industry In Taiwan as subject. After using stratified and purposive sampling, there were 218 effective questionnaires returned among 600 questionnaires distributed. The usable returned rate was 36.33%. The data was analyzed by a variety of statistical methods, such as canonical correlation analysis, regression analysis, hierarchical regression analysis, ANOVA and SEM. After integrating the results of empirical analysis, the findings of the study are as follows: 1. Personality Traits has significant positive correlation and effect on Job Attitudes and Adversity Quotient; 2. Job Attitudes has significant positive correlation on Employee's creativity; 3. Good model of relationship exists among each construct; 4. Job Attitudes has significant positive effects on effectiveness of Adversity Quotient with a moderating affect of transfer climate. Finally, this summary takes the deep discussion with the conclusions and management implications of this study and presents the concrete contributions and suggestions to be references by the enterprises and the academic sphere.

並列關鍵字

Personality Traits ； Job Attitudes ； Adversity Quotient ； high-tech industry ； SEM

參考文獻

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