跨企業工作流程變更之管理系統建構

陳彥合

doi:10.6840/CYCU.2010.00328

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跨企業工作流程變更之管理系統建構

The Development of Change Management System for Interorganizational Workflow

陳彥合 , Masters　　Advisor：項衛中　　

繁體中文 DOI： 10.6840/CYCU.2010.00328

變更管理系統；工作流程；跨企業工作流程；代理人； Agent ； Workflow ； Interorganizational Workflow ； Change Management System

Abstract │ Reference (32) │ Times Cited (4) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

Enterprises often perform commercial activities collectively according to business demands; therefore, they need to integrate individual workflows into interorganizational workflows to complete the activities. Due to the frequent changes of the business environment, the interorganizational workflow needs to modify to fulfill these requirements. The information system not only supports the implementation of interorganizational workflows, but also dynamical changes of the running instances (e.g., to insert, delete, or modify activity) while any requirements take place in the interorganizational workflows. Therefore, the objective of this study is to develop the adequate change management system for interorganizational workflow. 
In this paper the development of the change management system for interorganizational workflows is based on the reference model from Workflow Management Coalition (WfMC). This study introduces the concept of version control and modification records into the reference model for supporting dynamical changes of workflows. This change management system is built in a three-tier architecture with dynamic web pages and software agent technology. Users define and manage the interorganizational workflows with the dynamic web pages, and agents are used to interpret the workflow definition and to automatically implement it as a distributed system. If there are modifications in the workflow during the run-time, agents will be aware of the situation by checking the version numbers, thus they can adjust running instances according to the modification records. With several collaborative scenarios, this change management system can successfully handle the insertion, deletion, and replacement of activities in an interorganizational workflow.

Reference ( 32 ) 〈TOP〉

[1].Aalst W.M.P. van der, “Loosely coupled interorganizational workflows: modeling and analyzing workflows crossing organizational boundaries.”, Information & Management, 2000
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[6].Chebbi I., Dustdar S. and Tata S., “The view-based approach to dynamic inter-organizational workflow cooperation”, Data & Knowledge Engineering, 2006
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[9].Hollingsworth D., “Workflow Management Coalition: The Workflow Reference Model”, Workflow Management Coalition, TC00-1003, 1995
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Times Cited (4) 〈TOP〉

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