中小企業ERP系統開發與擴充技術之研究

謝昇峰

doi:10.6343/ISU.2014.00330

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中小企業ERP系統開發與擴充技術之研究

A Study of Software Technology for ERP Systems Development and Extension in Small and Medium Enterprises

謝昇峰 , Masters　　Advisor：楊崇宏　　

繁體中文 DOI： 10.6343/ISU.2014.00330

中小企業；企業資源規劃；系統開發；系統擴充； Small Medium Enterprises (SMEs) ； Enterprise Resource Planning (ERP) ； system development ； software extension

Abstract │ Reference (26) │ Altmetrics

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The competitive advantages of Small Medium Enterprises (SMEs) are the flexibility and efficiency of business operation and management. Thus, manufacturing automation and management informatization are becoming the key issues of running SMEs. Most of the studies on Enterprise Resource Planning (ERP) systems for SMEs aim on the implementation of the ERPs. However, the study to investigate customized development or extension of ERPs for SMEs is rare. In this thesis, the advantages/disadvantages of adopting package ERPs or customized ERPs for SMEs are investigated. Moreover, based on two actual cases, the technology and methodology for developing a customized ERP and extending a package ERP are studied. Four ways of implementing ERPs and then extending the ERPs are proposed and evaluated based on the actual cases. The study results show that several homogeneous micro-businesses can cooperate to develop their customized ERPs to reduce the cost of developing customized ERPs as well as improve the efficiency of managing their micro-businesses. On the other hand, for larger SMEs the package ERPs could be implemented firstly and then be extended in a customized approach, so that the SMEs can gain the benefits of package ERPs and the availability of customized ERPs with lower cost. Ongoing research may explore how to apply these technology and methodology, which were approved through the actual cases, on other SMEs to improve their information technology and management efficiency.

Reference ( 26 ) 〈TOP〉

4. 王本正、殷宏軒和林余任（2003）。企業自行開發與外購ERP系統關鍵成功因素之研究。東海管理評論，5(1)，139-160。
連結：
5. 莊世杰和賴志松（2004）。企業建構ERP系統之決定因素的理論探索：一個實驗研究。電子商務學報，6(2)，193-219。
連結：
6. 林來旺和余偉碩（2013）。中小企業階段性導入ERP系統之實證研究－以QSS鋁門窗公司為例。商業現代化學刊，7(2)，27-52。
連結：
8. 熊杏華、王若蓮和李蕙如（2012），ERP系統中內控品質滿意度之研究。當代會計，13(2)，195-220。
連結：
9. 李國瑋、蔡明田、莊立民和許惠雯（2009），ERP導入後影響企業電子化成效因素之探討－系統維護與回饋之中介效果。電子商務學報，11(2)，367-394。
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