探討心理契約與工作績效之關係：工作投入與角色負荷之影響

Exploring the Relationship between Psychological Contract and Job Performance: The Effects of Job Involvement and Role Overload

胡裕華(Yu-Hua Hu) ； 黃瓊慧(Chiung-Hui Huang)

《高應科大人文社會科學學報》 10卷2期 (2013/12) Pp. 263-282

摘要

當國軍組織中的人員由義務役改為全面募兵制，志願役人員與國軍組織間將成為僱傭關係，志願役人員的工作知覺、態度、行為之了解尤具意義。本研究以某軍事學校志願役成員為研究對象，探討心理契約實現、工作投入、角色負荷與工作績效間的關係。基於有效配對384份部屬與直屬主管問卷之研究結果發現，志願役成員之心理契約實現正向影響工作績效，而此種關係會受到工作投入的部分中介作用。此外，角色負荷在工作投入與工作績效之間具有調節效果，角色負荷會減緩工作投入與工作績效之間的正向關係。依據研究結果，本研究提出對管理實務以及對未來相關研究之建議。

關鍵字

心理契約實現 ； 工作投入 ； 角色負荷 ； 工作績效

並列摘要

When the military organization will be changed to fully volunteer force, voluntary servicemen and military organizations will become an employment relationship. It will be especially meaningful that understanding the perceptions, attitudes and behaviors of volunteer officers and staff. In this study, volunteer officers and members of a military school are as a sample to explore the relationship among psychological contract implementation, job involvement, role overload, and job performance. Basing on the effective dyad of 384 subordinates and immediate supervisor questionnaire, the study found that the volunteer officers' psychological contract implementation positively impacts job performance. In addition, the relationship will be partial mediated by job involvement. Besides, role overload moderates the relationship between job involvement and job performance. The role overload will decrease the relationship between job involvement and job performance. Based on the findings, this study suggests the management practices and researches in the future.

並列關鍵字

Psychological Contract Implementation ； Job Involvement ； Role Overload ； Job Performance