高齡者觸控式血壓計介面之偏好研究

A Study on the Elderly's Desired Interface Design for Touch Sphygmomanometers

葉栢虦(Yeh, P.-C.) ； 王柏緯(Wang, P.-W.)

《福祉科技與服務管理學刊》 7卷2期 (2019/06) Pp. 109-119

https://doi.org/10.6283/JOCSG.201906_7(2).109

摘要

人口高齡化已成為社會趨勢，在高齡化產生之身心變化中，以心血管疾病為最多，而居家醫療器材的使用率也逐漸提高，其中以血壓計為最高。血壓計的操作主要透過介面作為控制的媒介，介面的設計儼然成為使用者與產品間重要的溝通管道。有鑑於此，本研究目的為調查出高齡者操作觸控式科技產品現況並了解血壓計之使用需求，為達此目的，以問卷調查法針對30位65歲以上之高齡者進行研究，問卷分別針對「人口變項學」、「科技產品使用現況」、「血壓計使用現況」、「期望設計」四大項進行調查。結果發現，在現行之科技產品當中，高齡者無法接受功能過多、階層過多的介面；對於現行血壓計之功能，高齡者仍認為操作便利與資訊判讀性相當重要；血壓計之按鍵數量、獨立使用性、外觀設計與比對近期量測結果表示滿意；觸控式血壓計之期望設計中，判讀與操作相關之文字、按鈕與圖示均需放大，且增長資訊顯示之時間。期待本研究之結論能提供介面研究者、設計者、甚至高齡照護工作者作為未來研究與設計之重要文獻，進而設計出適合之產品給高齡使用者，以造福未來福祉產業之發展。

關鍵字

介面設計 ； 血壓計 ； 高齡者

並列摘要

Population aging is a major trend in modern society. Various health conditions afflict the elderly, resulting in higher usage of home medical equipment. Cardiovascular diseases are the most common of these conditions. Correspondingly, of all home medical equipment, the usage rate of the sphygmomanometer is the highest. Sphygmomanometers are mainly operated through interfaces which serve as the control media, hence their interface design has become an important communication channel between users and products. In light of this, this study aims to investigate the current situation of how elders operate touch technological products and to understand the use requirements of sphygmomanometers. For this purpose, 30 elders above the age of 65 were studied by questionnaire method. The questionnaire had four major aspects: demographic variance, use status of technological products, use status of sphygmomanometers, and desired design. The results show that the elders have difficulty accepting the excessive functions and hierarchies found in current technological products. The elders believe that, all of the functions of current sphygmomanometers, convenient operation and information interpretation are the most important. They were found to be satisfied with the number of keys, independent usability, appearance, and tables of comparison with recent measurement results. Regarding desired design of touch sphygmomanometers, words related to interpretation and operations as well as buttons and illustrations need to be enlarged, and the time duration for displaying information should be increased. It is expected that the conclusions of this study can inform interface researchers, designers and even eldercare workers and serve as a basis for future study and design, so as to further the design of suitable products for elderly users and benefit the development of the health industry in the future.

並列關鍵字

interface design ； sphygmomanometer ； elderly