專業經理人之評選－以室內設計裝修業為例

台灣室內設計裝修業由於規模不大，故而鮮有引進專業經理人來增加公司獲利之作法。本研究採用層級分析法（AHP）結合田口損失函數、AHP結合偏好順序評價法（TOPSIS）及模糊偏好順序評價法（Fuzzy TOPSIS），來評選合適之室內設計裝修專業經理人。13項與選擇合適之室內設計裝修專業經理人有關之評估準則，藉由模糊德菲法（FDM）取得共識。本研究以AHP問卷及分析求得13項評估準則之權重。並採用下列三種方法求得三位室內設計裝修專業經理候選人之排名。方法一是以AHP所得之權重結合田口損失函數計算各候選人之加權田口損失值，根據加權損失值之大小決定各候選人之排名。方法二及三則是分別以AHP結合TOPSIS及Fuzzy TOPSIS，求得各候選人之接近係數，根據接近係數之大小來進行候選人之排名，接近係數愈高之候選人排名愈好。研究結果顯示，三種評選室內設計裝修專業經理人方法中，以Fuzzy TOPSIS為最佳。本研究之成果可以供室內設計裝修業尋求合適之專業經理人以追求更大利潤之參考。

關鍵字

層級分析法；田口損失函數；偏好順序評價法；模糊偏好順序評價法；模糊德菲法

並列摘要

In Taiwan, the magnitude of the interior decoration design industries is relative small, to introduce the professional manager to increase the profitability of the company are very rare. This research aims to select a proper interior decoration professional manager by the Analytical Hierarchy Process (AHP) combined Taguchi loss Function, AHP combined Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and Fuzzy TOPSIS, respectively. Thirteen criteria associated with the selecting a proper interior decoration professional manager reaching consensus by fuzzy Delphi method (FDM). The weightings of 13 criteria have been obtained from the analytical hierarchy process (AHP). Three methods are used to determine the rankings among three interior professional managers. In the method of AHP combined Taguchi loss Function, the smaller the weighted Taguchi's loss values, the better are the order of the interior decoration professional managers. In the method of AHP combined TOPSIS and Fuzzy TOPSIS, the larger the coefficient of closeness, the better are the order of the interior decoration professional managers. The results of this study indicate that, Fuzzy TOPSIS is the best method in selecting a proper interior decoration professional manager. The results of this research can be used by the interior design and decoration industry to find a suitable professional manager for the pursuit of greater profits.