各國推動電子化政府之比較：整體資訊建設指標的觀點

Comparing e-Government Policies by Various International e-Government Indicators

蕭乃沂(Nai-Yi Hsiao)

《中國行政評論》 13卷1期 (2003/12) Pp. 1-28

https://doi.org/10.6635/cpar.2003.13(1).01

摘要

自從網際網路及電子商務於1990年代逐漸發展，各國政府也致力思考如何利用資訊及通訊科技的特性，輔助公部門以更有效率效能地服務民眾、提供更多的加值服務、甚至導引公部門的再造運動。本文首先介紹最近出版的三項國家整體資訊建設指標，並以政策評估的角度加以分類這些量化指標，輔以文獻及入口網站資料分析各國推動電子化政府的措施，以作爲我國政府永續經營電子化政府政策的參考。

關鍵字

網際網路 ； 電子化政府 ； 政策評估 ； 網路整備指數 ； 標竿電子化政府 ； 全球電子化政府調查

並列摘要

Since the Internet and electronic commerce emerging from 1990s, the countries worldwide have been designing and implementing information and communication technologies in their public sectors. The core idea of electronic government is to provide more effective and efficient value-added public services, and even to facilitate process improvement and re-engineering. This article introduces three international studies of information and e-government indicators and analyzes them in details based on the perspective policy evaluation. Also explored is performance of various countries according to these indicators, as well as their e-government measures. The results will benefit the sustainable management for the e-government policy in Taiwan.

並列關鍵字

Internet ； electronic government ； digital government ； policy evaluation ； Networked Readiness Index(NRI) ； Benchmarking e-Government(BEG) ； Global e-Government Survey(GES)