近年來針對政府公務部門高績效工作系統探討其對員工績效影響者較爲缺乏,本研究以我國政府公務單位人事專業人員爲研究樣本,透過「跨層級中介效果高層中介變項模型」,利用層級線性模式(HLM)進行驗證,藉以減少分析的誤差,並瞭解政府公務單位推行高績效工作系統及組織創新對人事專業人員工作績效之影響。結果發現高績效工作系統、組織創新對人事專業人員績效具有正向的系絡影響效果;另發現組織創新於高績效工作系統與人事人員績效間具有中介效果;組織創新構面僅工作領域的資源、創新的管理技巧變項對員工績效具有正向的系絡效果。研究中針對提高人事專業人員工作績效之作法提出建議,以爲後續實務與研究之參考。
There have been few studies on the impact of high performance work system on government employee performance. This study is based on analyzing data collected from samples of the Taiwan public sectors HR professionals with the construct of ”cross-level mediation-upper mediator” model. The findings are then verify with the model of hierarchical linear models (HLM) to minimize the bias of analysis. Therefore, it is possible to realize that, in Taiwan public sectors, the influence of the implementation in HPWS and organizational innovation to the performance of HR professionals. The study finds that HPWS and organizational innovation of macro-level was positively related to performance of HR professionals. The study also finds that the relationship between HPWS and the performance of HR professionals seems to be explained by the mediating effect of organizational innovation of macro-level. In the dimension of organizational innovation, only the two variables of resources in the task domain and skill in innovation management have positive impact to the employee performance. This study also provides suggestions on how to enhance the performance of HR professionals. The results of this study will be provided as references for further researches and practices.