台南市幼兒園教保服務人員工作壓力之調查研究

本研究旨在瞭解台南市公立幼兒園教保服務人員工作壓力之現況。研究採用問卷調查法進行資料蒐集，並以台南市公立幼兒園教保服務人員為研究對象，回收之有效樣本522份。以描述性統計、t考驗、單因子變異數分析、事後比較等統計方法進行資料分析。研究結果發現：一、台南市公立幼兒園教保服務人員工作壓力之內容層面主要有教保與行政、人際關係、專業發展與回饋等三層面。二、台南市公立幼兒園教保服務人員整體工作壓力現況為小，其中人際關係及專業發展與回饋層面現況亦為小，但教保與行政層面現況為中等。三、台南市公立幼兒園教保服務人員工作壓力的現況，因不同服務年資而有差異；不同年齡、職務之差異不大，而不同性別、學歷、幼兒園規模則無差異。根據研究結果對教育行政機關、幼兒園、教保服務人員及後續研究提出建議，以作為參考。

關鍵字

台南市；教保服務人員；工作壓力

並列摘要

The purpose of this study was to explore Job Stress of Preschool Educator in Tainan city. The measurements applied in this study included Job Stress Scale. The participants consisted of the Preschool Educator in Tainan city. A total of 522 effective samples were collected. The obtained data was analyzed with statistics methods such as descriptive statistics, t-test, one-way ANONA. The results of this study were summarized as follows: 1. Job stress has mainly three elements: Education and Administration, Human relations, Professional development and feedback. 2. Job stress of preschool educator of Tainan City public preschool is small. The status of professional development and feedback is small. The status of education and administration level is moderate. 3. The job stress of Tainan City preschool educator varies with service years. Different age and the job title have less influence. However, there is no difference in gender, education and school size. According to the conclusions, suggestions are made on education administration agencies, kindergartens, Preschool Educator and future research for reference.