臺灣行動即時通訊對學校經營及班級經營相關研究之分析

近年來，由於行動即時通訊軟體於臺灣運用廣泛，因而引起許多研究者對於此議題的關注。而行動即時通訊軟體快速便利特性被廣泛運用於工作或特定組織之訊息傳遞，探究運用行動即時通訊軟體對增進學校經營與班級經營成效之研究開始發展，累積許多的研究成果，值得進行整合初探，以了解此議題的研究現況、發現、趨勢與缺口。在研究方法上，本研究採內容分析法，分析CEPS與CETD系統資料庫於2013至2018年所蒐集之臺灣針對行動即時通訊對學校經營與班級經營議題的論文。本研究發現臺灣針對行動即時通訊對學校經營與班級經營議題的研究在組織類別、研究對象、研究方法上分布並不均衡，偏向班級經營、在職教師與問卷調查法，未來可就目前被忽略的研究缺口努力。且其研究目的過於偏重行政管理領導與成員關係建構等特定向度，亦可朝教師教學專業與學生學習效果等層面拓展研究面向，或對已有一定規模之主題從事更聚焦之後設分析研究，使此議題之研究範疇與觀點更為廣泛與多元。

關鍵字

即時通訊；學校經營；班級經營

並列摘要

In recent years, due to the widespread use of mobile instant messaging software in taiwan, many researchers have paid attention to this topic. The fast and convenient features of mobile instant messaging software are widely used for message delivery in work or specific organizations and accumulated a lot of research results, and it is worthy of performing an integrated study to understand the current status, findings, trends and gaps on the issue.The papers of researches on using mobile instant messaging for school management and classroom management in taiwan, published during the period of 2013-2018 and gathered from CEPS and CETD database, were analyzed by content analysis. It is found that the distribution of using mobile instant messaging for school management and classroom management issues is not balanced, including organization category, research object and research method used. Papers gathered are inclined to classroom management, in-service teacher and questionnaire survey. In the future, researchers could put more efforts into the gap which is ignored. The research purpose of these papers are too biased to the specific dimension of administrative leadership and membership relationship construction, it is also possible to expand the research orientation towards the teaching profession of the teacher and the learning effect of the student or conduct an analytical study after focusing on a topic of a certain size, to make the research scope and viewpoints of this topic more extensive and diverse.