地方教育行政機關校務評鑑運用之研究

SCHOOL EVALUATION USE AMONG LOCAL EDUCATIONAL AGENCIES

鄭淑惠(Shu-Huei Cheng)

《當代教育研究季刊》 24卷4期 (2016/12) Pp. 33-69

https://doi.org/10.6151/CERQ.2016.2404.02

摘要

研究目的本研究旨在探討地方教育行政機關的校務評鑑運用情形，以及影響評鑑運用的因素。研究設計／方法／取徑本研究採取質性取徑，以半結構式訪談法蒐集資料，選取持續實施中小學校務評鑑且有評鑑運用意圖的縣市。受訪者為地方教育行政機關之校務評鑑主辦及業務相關單位代表，共訪談三縣市23 位行政人員。研究發現或結論針對地方教育行政機關的校務評鑑運用，首先，在結果性運用方面，包括：瞭解學校辦學情形、協助學校改善辦學品質、輔助行政決定，以及政策說服。其次，在過程性運用方面，包括：增進對學校辦學及意見的瞭解、促進專業學習，以及引導學校發展。第三，影響校務評鑑之結果性運用的因素，包括：追蹤輔導制度的設置、評鑑人員的可信度、評鑑報告的溝通、評鑑報告的回應性、對評鑑結果運用的態度，以及組織權責與資源。最後，影響校務評鑑之過程性運用的因素，則包括：評鑑參與機制，以及對評鑑參與的態度。研究原創性／價值評鑑運用是評鑑專業化不可忽略的部分，也是國內教育評鑑研究較少探討的議題，透過本實徵性研究，能加深對行政機關評鑑運用的瞭解，並提供評鑑實務與研究的建議。

關鍵字

評鑑運用 ； 校務評鑑 ； 教育評鑑 ； 地方教育行政機關

並列摘要

Purpose This study aims to explore school evaluation use among local educational agencies and the factors affecting it. Design/methodology/approach A qualitative approach was adopted with semi-structured interviews. The interviewees were recruited from three agencies that had continually performed elementary and junior high school evaluations, with an intention to use the evaluations. In total, the interviewees included 23 administrators whose responsibilities were related to evaluation processes and reports within the agency. Findings First, school evaluation findings were used by local educational agencies to understand school development, assist in school improvement, assist in decision making, and convince external agencies to support a particular position. Second, regarding process use, school evaluations were used by local educational agencies to understand school development and opinions about schools, enhance professional learning, and direct school improvement. Third, the factors affecting the use of evaluation findings included follow-up assistance, evaluator credibility, communication of evaluation reports, responsiveness of evaluation reports, attitude toward the use of evaluation findings, and authority and resources. Finally, the factors affecting process use comprised the mechanism of evaluation involvement and attitude toward evaluation involvement. Originality/value Evaluation use is an indispensable part of professional evaluation. Research on evaluation use has seldom been conducted in Taiwan. This study provides empirical evidence that assists in an understanding of evaluation use and provides suggestions for evaluation practice and research.

並列關鍵字

evaluation use ； school evaluation ； educational evaluation ； local educational agencies

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