組織文化與氛圍對工作滿意度間之關係－以工作特性為中介變項

The Study of Organizational Culture and Climate on Job Satisfaction: The Mediating Role of Job Characteristics

余鑑(Chien Yu) ； 于俊傑(Chin-Cheh Yu) ； 楊惠萍(Hui-Pin Yang) ； 鄭宇珊(Yu-Shan Cheng)

《績效與策略研究》 9卷1期 (2012/03) Pp. 21-39

https://doi.org/10.6736/JPSR.201203_9(1).0002

摘要

過去台灣傳統產業帶動了台灣經濟的起飛，隨著科技的精進，傳統產業面臨轉型的難題，而人才是企業最重要的資產，留住與招攬優秀人才是當前最重要的任務，唯有高度的員工滿意度才能有優良的產出與組織忠誠度，為企業帶來豐厚的獲利。過往已有研究指出，組織文化與氛圍與工作特性皆會對員工工作滿意度有顯著的影響，且組織文化與氛圍亦會對工作特性有顯著的影響，故本研究除了再次證實此三者間的關係之外，更欲探討工作特性在組織文化與氛圍對工作滿意度間是否具有中介效果。本次研究對象為傳統產業之個案公司，本研究隨機抽取兩廠進行全面性的普查。研究結果顯示，組織文化與氛圍對工作特性的影響獲得部分支持，而工作特性對工作滿意度上亦獲得部分支持，組織文化與氛圍對工作滿意度獲得顯著的正向支持，最後，工作特性在組織文化與氛圍對工作滿意度間具有部分中介的效果。所得到的結果，未來可供企業做為經營管理之參考。

關鍵字

組織文化與氛圍 ； 工作滿意度 ； 工作特性

並列摘要

In the past, traditional industries led to economic take-off in Taiwan, with highly developed technology, the transformation of traditional industries are facing problems. The people are the most important assets in the enterprise, so retain and attract employee is the most important task. Only with high degree of job satisfaction in order to have good output and organizational loyalty, bring in huge profits for the enterprise. Past studies have pointed out that the Organizational Culture and Climate and job characteristics with both job satisfaction will have a significant impact, and organizational culture and climate will also have a significant impact on job characteristics, in addition to this study once again confirm this among the three relationship, and want to explore the job characteristics of the organizational culture and climate on job satisfaction, whether the intermediary between the results. Case's traditional industries, this study randomly selected for a comprehensive census of the two plants. The results show that organizational culture and climate characteristics of the work received partial support, and job characteristics on job satisfaction has received some support, organizational culture and climate on job satisfaction obtained significant positive support, and finally, the job characteristics in the organizational culture and climate on job satisfaction among a part of the intermediate results. The results can offer to the enterprise for the future management as a reference.

並列關鍵字

Organizational Culture and Climate ； Job Satisfaction ； Job Characteristics

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