以個人－組織契合觀點探討臨床護理人員工作滿意與留任意願

本研究目的為採用個人與組織契合觀點去探討現職護理人員之工作滿意與組織留任意願之間關係，本研究假設兩種向度的個人與組織契合－要求與能力契合、需求與供給契合，其會影響個人外在滿意與內在滿意，接著影響護理人員的組織留任意願。本研究參與者為257位來自臺灣北部兩所醫院之現職護理人員，他們完成了工作契合量表、工作滿意量表及組織留任意願量表。路徑分析指出修正後模式與樣本資料有良好適配，此修正模式指出要求與能力契合只與內在滿意有顯著關係，需求與供給契合與內在滿意及外在滿意皆有顯著關係。此外，內在滿意本身與組織留任意願無顯著關係，而是透過外在滿意的中介影響組織留任意願。最後，需求與供給契合可以直接影響組織留任意願。要求與能力契合是內在滿意的重要影響因素，但是需求與供給契合及外在滿意才是影響組織留任意願的最直接因素，本研究發現在臨床工作上的實務意涵將一併於文中討論。

關鍵字

內在滿意；外在滿意；個人－組織契合；留任；護理人員

並列摘要

The present study aimed at clarifying the relationship between job satisfaction and organization retention in clinical nursing staff taking a perspective of person-organization fit. The study hypothesized that two dimensions of person-organization fit, that is, demands-abilities fit and needs-supplies fit, affect extrinsic satisfaction and intrinsic satisfaction, which in turn affect organization retention. Participants were 257clinical nurses recruited from two hospitals in north Taiwan. Participants completed the Chinese Job Fit Scale, the Chinese Job Satisfaction Scale and the Chinese Organization Retention Scale. AMOS structural equation modeling technique with path analyses indicated that the revised model has good fits with the sample data. The revised model revels that demands-abilities fit exerts a direct effect on intrinsic satisfaction. Needs-supplies fit exerts direct effects on intrinsic satisfaction and extrinsic satisfaction. Intrinsic satisfaction does not relate to organization retention. However, intrinsic satisfaction affects organization retention via the mediation of extrinsic satisfaction. Finally, needs-supplies fit influences directly organization retention. Demands-abilities fit is an important influenced factor of intrinsic satisfaction. However, needs-supplies fit and extrinsic satisfaction are the directly influenced factors of organization retention. The practical implication for clinical work is discussed.

並列關鍵字

extrinsic satisfaction ； intrinsic satisfaction ； nursing staff ； retention ； person-organization fit

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