大專校院新冠肺炎校內防疫組織壓力來源之探討

新冠病毒（COVID-19）疫情至2019年爆發至今，已經在全球進行大規模的擴散，並且由於病毒仍不斷變異，導致染疫及傷亡人數仍在逐日上升中；新冠疫情對於整體大專校院而言是整體性及跨單位整合、配合方能因應之危機。大專校院疫情調查、追蹤、預防及處理等重擔皆重壓在校內教職員身上，除了本身存在之業務外，也要花上許多額外時間處理，新冠肺炎相關龐大的業務，讓校園內教職員們壓力大得喘不過氣。本研究旨在調查大專校院對於新冠肺炎疫情在校內防疫組織之架構是如何分工，並在落實中央政策與校園防疫過程中所遇到的主要壓力來源為何。透過防疫組織架構了解校園內防疫主責單位壓力來源為何進行討論。本研究發現，在疫情期間校園防疫第一線工作人員主要壓力來源為面對突如其來龐大的工作量及情緒勞務後人力不足的問題、校內單位權責不清及中央政策不明確等。本研究建議：1.中央政府於防疫時間可補助學校增聘相關協助防疫工作之人力。2.輔導學校拉高防疫小組召集人或防疫長層級，以妥善進行各單位整合分工。3.中央政府於政策發布應明確、快速，並提供非常完整及專業的諮詢管道。

關鍵字

新冠肺炎；防疫小組；工作壓力；學校防疫人員

並列摘要

The COVID-19 epidemic has spread on a large scale around the world since the outbreak in 2019, and due to the continuous mutation of the virus, the number of infections and casualties is still increasing day by day; The COVID-19 is a crisis that can be deal with as a whole with cross-unit integration and cooperation for the colleges. The burden of epidemic investigation, tracking, prevention and treatment in colleges is heavily burdened on school staff, In addition to the business themself, they also takes a lot of extra time to handle the huge business related to COVID, making the staff on campus stressful. The purpose of this study is to investigate how colleges divide the structure of the COVID-19 epidemic prevention organization on campus, and what are the main sources of pressure during the implementation of central policies and campus epidemic prevention. Learn why the pressure source of the main responsibility unit on campus through the architecture of the epidemic prevention organization is discussed, this study found that the main pressure source of the staff of the campus prevention during the epidemic period was the problem of lack of labor and responsibilities in the school unit after the sudden workload and emotional labor. Therefore, this study suggested that: 1. The central government can subsidize schools to recruit additional manpower to assist in epidemic prevention during the epidemic prevention period. 2. Guiding schools to raise the level of the convener of the epidemic prevention team or the chief of epidemic prevention, so as to properly carry out the integration and division of labor among various units.3. The central government should make clear and rapid policy announcements, and provide a very complete and professional consultation channel.

並列關鍵字

COVID-19 ； epidemic prevention and control team ； work pressure ； school epidemic prevention staff

參考文獻

王志菁(2021)‧新冠肺炎疫情對教育的衝擊與省思-從學生學習權的觀點分析‧中華管理發展評論，10 (1)，1-13。https://dx.doi.org/10.6631/JCMD.202106_10(1).0001

李立旻(2021)‧大學生對於校園COVID-19防疫措施的知覺與經驗之探討：以北部某大學為例‧學生事務與輔導，60 (1)，48-69。https://dx.doi.org/10.6506/SAGC.202106_60(1).0005

沈軍廷(2020)‧北區大專校院學生事務人員激勵策略與組織承諾相關之研究(未出版之碩士論文)‧國立臺灣師範大學，臺北市。

林玫君、李立旻、劉若蘭、李育齊(2021)‧遇見與看見-校園防疫中高等教育學務工作的淬煉‧當代教育研究季刊，29(1)，25-27+29-31+33-68。https://dx.doi.org/10.6151/CERQ.202103_29(1).0002

張國英、林翀、陳朝政、周汎澔、莊蕙苹、謝珮慈、鄭蕙瑾、胡智淵(2021)‧運用協同合作方法落實校園防疫工作的學生輔導：以高雄醫學大學為例‧學生事務與輔導，60 (1)，29-47。https://dx.doi.org/10.6506/SAGC.202106_60(1).0004

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