高雄某教學醫院新進護理人員的工作壓力敘說

A Narrative of Newly Employed Nurses Facing Work Stress in a Kaohsiung Teaching Hospital

李淑莉(Shu-Li Li) ； 莊玉仙(Yu-Hsien Chuang) ； 陳秀月(Hsiu-Yueh Chen) ； 林淑媛(Shu-Yuan Lin)

《護理暨健康照護研究》 5卷2期 (2009/06) Pp. 83-90

https://doi.org/10.6225/JNHR.5.2.83

摘要

本研究以半結構訪談，藉由新進護理人員自身敘說，來了解新進護理人員適應工作壓力之經驗。研究對象為高市某教學醫院54位新進護理人員，透過七次焦點團體活動進行資料收集，以內容分析法做資料分析。研究結果包含兩個主題：（一）壓力洪流－多元複雜的人際互動、沉重的專業責任、角色轉換困難及情緒枷鎖；（二）尋找出口－給自己力量前進、在渾沌中摸索、陷於壓力漩渦；此兩個主題交織呈現出新進護理人員的工作壓力歷程。本篇研究結果有助於個人和組織對新進護理人員的工作壓力能有更深入的了解，並能提供政策制定、教育、實務及研究的參考。

關鍵字

新進護理人員 ； 工作壓力 ； 敘說

並列摘要

The purpose of this study was to understand the narrative of newly employed nurses facing work stress. Our purposive sample consisted of 54 new nurses in a Kaohsiung teaching hospital. Data from seven focus groups meetings were analyzed by content analysis. Results revealed two themes: firstly, flooding stress included complicated interpersonal interactions, heavy duties and responsibilities, role transitional difficulties, and emotional restraint. Secondly, looking for outlet, which included giving oneself the power to move on, doing with uncertainty and drowning in stress turbulence. The two themes interwove and showed new nurses' work stress to be part of an acclimation process. The study results increased our understanding about work stress in new nurses and provided information for policy making, nursing education, practice and research.

並列關鍵字

new nurse ； work stress ； narrative