感知主管信任與工作投入之關係探討－知覺心理賦權之中介效果

The Relationships between Perceived Leader rust and Job Involvement: The Mediating Effect of Perceived Psychological Empowerment

王則閔(Ze-Ming Wang) ； 丁學勤(Shueh-Chin Ting)

《中科大學報》 10卷1期 (2023/12) Pp. 59-85

https://doi.org/10.6902/JNTUST.202312_10(1).0004

摘要

信任是組織積極氛圍的重要因素，多年來一直是組織行為學的重要研究方向之一，過去研究顯示員工對組織與主管產生信任，會使員工產生工作投入。然而，主管對於員工的信任是否也會產生相同的結果，此外，除了主管信任，員工的工作投入程度似乎也受到心理賦權影響。本研究以桃園市地區現職員工為對象，透過問卷調查方式蒐集資料，再以結構方程模式驗證，探討感知主管信任、心理賦權與工作投入的關聯性，包含心理賦權對感知主管信任影響員工工作投入的中介效果。研究結果發現感知主管信任對員工的工作投入與心理賦權有正向影響；員工心理賦權對其工作投入有正向影響；員工心理賦權在感知主管信任與員工工作投入的關係上具有中介效果。研究結果提供給組織提升員工工作投入時，擬定領導策略的參考。

關鍵字

感知主管信任 ； 工作投入 ； 心理賦權

並列摘要

Trust is an important factor in the positive atmosphere of an organization. It has been one of the important research directions of organizational behavior for many years. Past studies have shown that employees have trust in the organization and supervisors, which will lead to employees' job involvement. However, whether supervisors' trust in employees will have the same result, and besides supervisors' trust, employees' job involvement seems to be affected by psychological empowerment. This study takes current employees in Taoyuan City as objects, collects data through questionnaires, and then uses structural equation model to verify the relationship between perceived leader trust, psychological empowerment and job involvement, including the mediating effect of psychological empowerment on the influence of perceived leader trust on employees' job involvement. The results of the study find that perceived leader trust has a positive impact on employee job involvement and psychological empowerment; employee psychological empowerment has a positive impact on their job involvement; employee psychological empowerment has a mediating effect on the relationship between perceived leader trust and employee job involvement. The research results provide a reference for organizations to formulate leadership strategies when improving employee job involvement.

並列關鍵字

Perceived Leader Trust ； Job Involvement ； Psychological Empowerment

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