組織承諾與專業生涯承諾之探討－以護理人員為例

A Study of Organization Commitment and Professional Career Commitment of Nurses

胡庭禎(Ting-Chen Hu)

《弘光學報》 33期 (1999/04) Pp. 115-133

https://doi.org/10.6615/HAR.199904.33.07

摘要

在組織行為學的領域中，針對工作方面的行為及態度，大多都以「工作滿足感」來進行研究，顯少以「組織承諾」及「專業生涯承諾」來分析探討。護理部門是醫療機構中，規模最大、成員最多的單位，因此護理人員對其工作的行為、態度，實會影響機構經營績效的好壞。為瞭解護理人員的反應，故進行本研究。研究對象為某教學醫院之護理人員，針對護理人員調查其個人基本資料(包括性別、年齡、婚姻狀況、教育程度、證照、服務部門、服務年資及薪資水準等)、組織承諾態度及專業生涯承諾態度。發出問卷600份，回收438份(回收率為73%)，可用問卷395份(可用比率為65.8%)。資料經搜集編碼後，以SAS統計套裝軟體進行統計分析，應用簡單統計量數(包含次數分配、百分比等)及相關分析等方法整理研究的結果。本研究結果顯示，護理人員的組織承諾及專業生涯承諾普遍都有正向的表現；對於專業工作的未來發展、專業工作的應用、投入以及發揮，還有機構組織的經營狀況，多數研究對象都是相當重視；但對於機構組織的在外名聲與個人期待之間，似乎多數的研究樣本則產生較大的落差。這些研究結果盼能提供醫療機構經營者，以作為人力資源管理及工作規劃的參考。

關鍵字

組織承諾 ； 專業生涯承諾

並列摘要

In the field of Organizational Behavior, the area of job attitudes and behaviors are generally studied through job satisfaction. It was hardly studied through organization commitment and professional career commitment. The nursing department is generally the largest unit in healthcare organizations. Therefore, the attitudes and behaviors of nurses toward their job would effect the organization performance. The purpose of this research is to understand the responses of nurses. The study sample consisted of nurses in a teaching hospital. Questionnaires were developed to collect data on personal basic information (including sex, age , marital status, education level, license obtained, service unit, year of service, salary level, and etc.) , attitudes toward organization commitment and attitudes toward professional career commitment. 600 questionnaires were administered, with 438 responded (response rate: 73%), and 395 effective responses (effective response rate: 65.8%). Data were coded and then analyzed through SAS program, including frequency, percentage, and correlation analysis. The results showed that nurses generally did well in organization commitment and professional career commitment. The areas that most of the nurses considered being important were the application, the involvement, the enhancement and the future development of professional job. Most of the study objects showed a large difference between the outside reputation of the organization and the personal expectation. Healthcare organization administrators should consider these study results when dealing with issues in human resource management and job planning.

並列關鍵字

organization commitment ； professional career commitment

參考文獻

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