私立技專校院行政人員職場工作經驗之初探─以中部某私立科技大學為例

The Exploratory Study on Working Experiences for Staff at Private Technical and Vocational Colleges Taking a Private Technical University in Central Taiwan for Example

陳昭雄(Jau-Shyong Chen) ； 林合懋(Her-Maw Lin) ； 洪麗美(Li-Mei Hung)

《弘光學報》 49期 (2006/11) Pp. 1-11

摘要

行政是教學的最佳後勤支援，優質的行政人員，更是學校無形的資產，也是另一不可或缺的進步動力。延續對於改制之技專校院行政同仁可能面臨的的衝擊之系列性探討，本次研究針對提昇行政工作人員在職場工作經驗為主題，所進行的初步性的研究工作。本研究以中部某私立科技大學為例，根據96位行政人員在工作環境的心態或心理感受、面對行政工作參與時自己相對應的工作能力、面對在學校工作單位自我的成就表現，以及因應學校組織運作自己在現有工作崗位的工作經驗感受之情形進行問卷調查分析。本次調查報告初步分析結果顯示，舉凡階段性與單位主管及同仁的互動、對於單位主管的領導能力的信服、自我的能力表現及對於工作環境的滿意情形，受訪人員皆給予積極正向的肯定回應。「工作法令規章訂定」、「福利制度」、以及「建構良好學習成長的機制」的選項上，則屬於行政同仁同意度較低者。問卷設定之12個選項內容，經以主成份法抽取特徵值大於1的因素，再以最大變異法（Varimax）進行直交轉軸後，共可抽出三個因素。根據因素負荷量及題目內涵各因素按特徵值大小，依序分別命名為「學習型組織之建構」、「滿意的個人工作成就」及「有效的組織溝通與領導」。受訪行政人員同意程度以「有效的組織溝通與領導」最高，其次是「滿意的個人工作成就」，同意程度最低的是「學習型的組織建構」。差異化分析結果亦發現，已婚者在「滿意的個人工作成就」因素上高於未婚者；到校年資16年以上者無論在「滿意的個人工作成就」因素或在「學習型的組織建構」因素上，都高於到校年資僅1-5年者；在教學單位服務者在「滿意的個人工作成就」因素上高於在行政單位服務者；正式人員在「有效的組織溝通與領導」因素與「滿意的個人工作成就」因素上均高於約聘人員。

關鍵字

技專校院 ； 行政人員 ； 工作經驗 ； 學習型組織

並列摘要

The administration in school is the best logistic support for teachers' instruction. Effective school staff are school's intangible assets, as well as an inevitable impetus for school improvement. In serial researches for the challenges faced by staff at technical and vocational colleges after the reorganization of their colleges, the current exploratory study was focused on staff's senses of working experiences. The study was a survey study conducted in June 2005. The research population was the staff at a private technical university in central Taiwan. The valid research random sample was 96 staff, self-rating (by 5-point degree of agreement) 12 items about their working environment, their capabilities for handling working challenges, their working performances, and their working achievement. The preliminary results showed that they were optimistic and positive about the interactions between peers and between unit leaders, the recognition to the unit leaders, the working performances, and the satisfaction with working environment. Among 12 items, items about ＂working rules and regulations＂, ＂welfare and rewarding system＂, and ＂organizational learning mechanism＂ were rated lower. After factor analysis and reliability analysis, 12 items were grouped into 3 factors, which from high to low degree of agreement were ＂effectiveness of organizational communications and leadership＂, ＂satisfaction with personal working achievement＂, and ＂construction of learning organization.＂ The ANOVA results showed that the married staff agreed higher on the factor ＂satisfaction with personal working achievement＂ than the unmarried, and staff working on the teaching units also agreed higher on this factor than those working on the administration units. The most senior agreed higher on ＂satisfaction with personal working achievement＂ and ＂construction of learning organization＂ than the least senior. The formally-employed staff agreed higher on ＂effectiveness of organizational communications and leadership＂ and ＂satisfaction with personal working achievement＂ than the temporarily-employed.

並列關鍵字

technical and vocational colleges ； staff ； working experiences ； learning organization

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