高雄市員警對在職教育訓練認知研究－以對外執法倫理認知衝突為例

The Cognitive Research on In-service Training of Kaohsiung City Police-an Example of Dilemma between Law-Enforcement and ethics

高煜雄(Yu-Hsiung Kao) ； 張維真(Wei-Jen Chang) ； 汪明生(Ming-Seng Wang)

《經營管理學刊》 10期 (2015/11) Pp. 40-60

摘要

警察為公共領域守護角色，受人民付託，依法維護社會治安及公共服務，擁有大量的行政裁量權。唯目前仍受制於外在複雜環境因素，多以淺層的主觀現實（象）績效面為已足，甚少著力於更深層的個體本質之分析與化解，誠屬美中不足。然則，從分析高雄地區警察對外執法倫理衝突的困境作為問題切入點，進而導引出警政政策對在職教育訓練底線的反思。本研究嘗試以現行在職教育訓練課程規劃「媒體知識、執勤技能、價值認知、身心關懷」等，作為衡量在職教育訓練認知之決策參考變數，採用社會判斷理論（Social Judgment Theory, SJT）準實驗為研究方法。研究發現警察幹部及基層佐警仍存有認知歧異，為因應未來社會瞬息萬變，對兩者間所需開取的知識視窗，建議學習方式應做差異性策略規畫。

關鍵字

在職教育訓練 ； 判斷分析 ； 社會判斷理論 ； 倫理 ； 認知衝突

並列摘要

Police, as the guardian of public domains, is authorized by the public with administrative discretion to ensure social safety and public service. However, restricted by exterior environmental factors, result-oriented consideration outweighs analysis of individual law enforcement officers. From analyzing the dilemma of code of ethics, the study induces the reflective thinking on police in-service training. The study tries to categorize the current in-service training courses into Media Communication Training, Tactical Training, Core Values and Mental health consultation. The four variances are viewed as decision-making reference cues in SJT model. The result shows that cognitive difference exists in command-level police officer and the low-ranking patrol police. The study suggests that learning content should be re-adjusted. Furthermore, to meet the rapid changes of future society, to respond to public's high expectation, the contingency of police education training is necessary.

並列關鍵字

in-service training ； judgement analysis ； social judgment theory (SJT) ； ethics ； Cognitive conflict