本文旨在探討博物館如何以系統化的方法,規劃與運用資通訊科技,並介紹「博物館資訊學」的觀念。首先回顧國際博物館運用科技的發展歷程以及相關重要議題;並以三個博物館相關年度會議與作品競賽為例,探討博物館資訊實務社群的交流,以及近年來逐漸受到重視的「博物館資訊學」研究。其次介紹我國博物館數位化的現況,從數位博物館專案的啟動,到數位典藏計畫與四個發展軸線,及數位故宮與國家型科技計畫的現況。接著綜合分析傳統系統發展模型的限制,提出系統化方法——「SCCSI模型」,提供一個以博物館為中心的資訊規劃策略法則,並輔以案例分析。最後,筆者期待博物館能藉由其獨特且豐富的內涵,促進「博物館資訊學」的研究,以及我國博物館社群的發展。
This paper aims to explore how museums plan and use information and communication technologies (ICT), through systematic approaches. In addition, the emerging research on Museum Informatics is introduced. This paper first reviews the history of technology applications in international museums and related research issues. By comparing three annual conferences and competitions, the current ICT practices are investigated. The academic development in museum informatics is also discussed. Next, this paper explores the development of related projects in museum digitization in Taiwan, including the "digital museum" project, the "Digital Achieves" project and their four objectives. The current status of digitization and related applications in the National Palace Museum and the "National e-Learning & Digital Archives Program" are also introduced. In addition, to overcome the limitations of traditional software development processes in museums, the author proposes a novel systematic approach, the "SCCSI Model". This is a strategy for informatics in the planning phase and several case studies are given. To sum up, the author expects that museums will encourage the development of research on "museum informatics" and the museum research community in Taiwan.