策略採購從業人員之社會資本對採購績效影響之研究—以電子相關產業為例

The impacts of strategic purchaser’s social capital on sourcing performance – the case of electrical industry.

謝錦鐘(Chin-Chung Hsieh)

指導教授 ： 曾盛恕 博士

元智大學/管理學院/管理研究所/碩士(2005年)

摘要

策略採購從業人員之社會資本對採購績效影響之研究—以電子相關產業為例
學生：謝錦鐘 指導教授：曾盛恕 博士

元 智 大 學 管 理 研 究 所

摘 要

在現今企業的活動中，「採購」扮演著相當重要的角色，也影響著企業產品的生產與銷售。以電子相關產業為例，原物料成本往往占產品總成本的百分之七十五以上，因此「採購」也嚴重的影響著企業的獲利率及競爭力。目前企業組織中採購單位大致上可區分為兩大部分：一為策略採購：此部份著重於搜尋及篩選品質優良、價格合理、及符合企業內部需求之供應商及零組件產品；另一則為一般採購：此部份乃著重於訂單開立作業及交期跟催環節，而本研究主要的探討範圍為「策略採購」這部份。
在東方的文化講求禮節、人情、道義，雖然不公平，但的確有人因為人情，輕易的就升官或進入大企業;人際關係好的人朋友多，自然人脈就廣，人情就眾。而社會資本的觀點即是建立在這種社會關係上，這種社會關係有助於行動、目標的達成，當個人擁有越多這種社會資本，就越能動用這些社會關係助於目標達成。本研究將探討：策略採購從業人員透過社會資本在工作上的相互分享與合作，對於個體本身之工作績效與表現是否也會有正向提升。
本研究先對社會資本、策略採購及採購績效的相關文獻做一蒐集與彙整，然後發展研究架構，研究假設。接著設計問卷，郵寄於電子相關產業之採購主管做問卷調查，回收問卷整理、統計分析，探討社會資本與策略採購從業人員之採購績效的關聯性。
研究結果顯示：在以品質、成本、交期及服務等四個項目來評核策略採購從業人員之採購績效中，其中（一）結構性社會資本在採購績效評核中之品質及服務兩個項目有顯著的負向關聯性。（二）認知性社會資本在採購績效評核中之成本、交期及服務項目有顯著的正向關聯性。（三）關係性社會資本在採購績效評核的四個項目中之品質、成本、交期及服務項目有著顯著的正向關聯性。

關鍵字：社會資本、策略採購、採購績效

關鍵字

社會資本 ； 策略採購 ； 採購績效

並列摘要

The impacts of strategic purchaser’s social capital on sourcing performance – the case of electrical industry.
Student：Chin-Chung Hsieh Advisors：Dr. Seng-Su Tsang

Graduate School of Management
Yuan-Ze University

ABSTRACT

Nowadays, purchase plays an important role in enterprises’ activities due to its impact on production as well as sales. Take the electronics industry as an example in which the raw materials cost more than 75% of the total cost. Consequently, purchase will affect seriously the profitability and competition ability of enterprises. Currently, purchase division can be divided into two categories: strategic purchase and general purchase. Strategic purchase focuses on sourcing and screening the suppliers and components with excellent quality and reasonable prices to meet enterprises’ demands. General purchase focuses on issuing sales orders and delivery. This research will focus on discussing the strategic purchase.
Etiquette, networking, morality and justice are widely emphasized in the Eastern culture. People do enter a large enterprise or get promotion because of good networking. Better networking means more friends. From the viewpoints of social capital, social relations could help mission’s completion and goal achievement. When one owns more social capital, s/he can utilize efficiently their networking to achieve objectives. This research will investigate if strategic purchasers will have positive impacts on their achievements via sharing and cooperation on social capital.
Firstly, this research reviews the literatures of social capital, strategic purchase and purchase performance to develop research structure and hypotheses. Questionnaire is designed for survey on purchase supervisors of electrical related industries for the testing of hypotheses.
The results show that of the four indicators -- quality, cost, delivery and service -- used to evaluate the achievements of strategic purchaser: (1) Structural social capital significantly impacts negatively on quality and service. (2) Cognitive social capital significantly impacts positively on cost, delivery and service. (3) Relative social capital significantly impacts positively on quality, cost, delivery and service.

Keywords: social capital, strategic purchase, purchase achievement

並列關鍵字

social capital ； strategic purchase ； purchase achievement

參考文獻

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