學校護理人員兼任行政職務之工作壓力與工作滿意度研究

The Study on the Work Stress and Job Satisfaction of the School Nurses with Administrative Position

胡玉華(Yu-Hua Hu)

指導教授 ： 陳家祥

元智大學/管理學院/管理研究所/碩士(2009年)

https://doi.org/10.6838/YZU.2009.00305

摘要

本論文旨在瞭解學校護理人員兼任行政職務之工作壓力與工作滿意度之現況，以及不同背景的護理人員對於工作壓力和工作滿意度的差異情形，並探討其工作壓力與工作滿意度的關係。本研究採用問卷調查法，以桃園縣國民小學學校護理人員為對象，共計186人，有效問卷為150份，可用率為80.6%。所得資料以描述性統計、t檢定、單因子變異數分析、皮爾森積差相關等方法加以統計分析。主要研究結論如下：
一、學校護理人員兼任行政職務，在整體工作壓力是屬於中等程度，以「專業壓力」最大；在整體工作滿意度屬於較低程度，以「工作本身」滿意度最低。
二、在工作壓力方面，學校護理人員兼任行政職務會因過去工作經驗、兼任行政職務（主計、午餐執行祕書、勞健保業務）、學校規模及學生人數的不同而產生顯著差異。
三、在工作滿意度方面，學校護理人員兼任行政職務會因職稱、過去工作經驗（公共衛生）、兼任行政職務（人事）、學校規模等的不同而產生顯著差異。
四、學校護理人員兼任行政職務工作壓力與工作滿意度呈現顯著負相關；表示工作壓力愈高，其工作滿意度愈低。
依據研究結果提出建議，作為教育主管機關、學校、學校護理人員、未來研究之參考。

關鍵字

學校護理人員 ； 工作壓力 ； 工作滿意度

並列摘要

The purpose of this study is to explore the concurrently administrative function-holding elementary school nurses about their work stress and job satisfaction presently, and to discuss various backgrounds school nurse’s work stress and job satisfaction. The relationship of their work stress and job satisfaction is also discussed.
This study employs method of questionnaire, and is based on the school nurses in 186 Taoyuan County elementary schools. Total copies are 186 questionnaires, for which of them 150 returned are valid, effective response rate at 80.6%. The statistics applied for data analysis are descriptive statistics, t-tes, one-way ANOVA, and Pearson’s correlation. The major results of the study are as follows：
1. The over-all work stress dimension on concurrently administrative function-holding elementary school nurses reveal a moderate level, especially the pressure of the concurrently professional duty is the highest; the over-all job satisfaction reveal a lower level, especially the satisfaction of the work itself is the lowest.
2. Significant differences on their work stress are related from the past work experience、concurrently administrative positions(including accountant、school lunch secretary、health & labor insurance manager)、the scale of the school and the numbers of students.
3. Significant differences on their job satisfaction are related form the professional title、past work experience、concurrently administrative position (personal management) and scale of the school.
4. The work stress and job satisfaction of the concurrently administrative function-holding elementary school nurses reveal negative correlation. It shows that the higher work stress the school nurses have, the lower job satisfaction the school nurses get.
The findings of the study offer suggestions for the education authorities, schools, school nurses and further studies.

並列關鍵字

school nurses ； work stress ； job satisfaction

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