高科技產業心理契約、組織支持、工作態度關聯性研究－以力特光電科技股份有限公司為例

The research on high-tech industry psychological contract, organizational support and working attitude - taking the Optimax Technology Corporation as an example

馬仁強(Jen-Chiang Ma)

指導教授 ： 謝介仁 ； 哈冀連

長榮大學/管理學院/高階管理碩士在職專班(EMBA)/碩士(2015年)

https://doi.org/10.6833/CJCU.2015.00079

摘要

近年來，為了因應全球化的競爭趨勢造成的衝擊，組織施加越來越多的壓力給員工，使得產業經營及管理模式，有別以往之農業時代的日出而作、日落而息。因此組織必須提供某些誘因或事物，並且負有履行的義務；而組織在履行義務時，員工本身必須有適當的回報。由此不難想像在管理者與員工之間所存在的認知差異，或許早已超過你我所預期；而在員工心中產生的種種效應，也不是從表面上便可以單純解釋的。本研究以力特光電科技股份有限公司的員工為發放問卷對象，採取隨機抽樣的方式進行實地發送及收集問卷，共發出問卷300份，有效問卷為208份，有效回收率為69%。並運用統計分析軟體，以因素分析、信度分析、結構方程模式分析等方法來進行資料分析。本研究結果有三：
1. 心理契約對組織支持成顯著正向影響。
2. 組織支持對工作態度成顯著正向影響。
3. 心理契約對工作態度成顯著正向影響。
最後本研究希望藉此研究之結果，能提供高科技產業有些許的建議及參考。

關鍵字

心理契約 ； 組織支持 ； 工作態度 ； 高科技產業

並列摘要

In recent years, in order to be globally competitive due to the impact caused by the trend, more and more organizations to exert pressure on the staff, making the industrial operation and management mode, there are other agricultural era past of sunrise and sunset. Therefore, organizations must provide certain incentives or things, and to fulfill the obligation; and the organization in fulfilling its obligations, the employees themselves must have an appropriate return. It is not difficult to imagine the cognitive differences exist between managers and employees, and perhaps already more than I expected you; and a variety of effects in the hearts of employees, nor is it purely from the surface can be explained. In this study, Optimax Technology Corporation of staff questionnaires objects, take a random sampling method to send and collect questionnaires field, issued a total of 300 questionnaires, 208 valid questionnaires, the effective rate of 69%. And the use of statistical analysis software, based on a factor analysis, reliability analysis, structural equation modeling analysis and other methods for data analysis. The results of this study are threefold:
1. The psychological contract to support a significant positive impact on the organization.
2. Organizational support for the working attitude into significant positive impact.
3. The psychological contract to a significant positive effect on attitude.
Finally, the results of this research study hopes to provide high-tech industry a slight suggestion and reference.

並列關鍵字

psychological contract ； organizational support ； working attitude ； high-tech industry

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