團隊創新氛圍與組織創新力關係模式之研究─組織特性節制效果之驗證

A Study of the Relationships among Team Climate and Organizational Innovativeness ─ Organizational Characteristics as a Moderating Variable

黃郁婷(Yu-Ting Huang)

指導教授 ： 莊立民

共同指導教授 ： 蔡明田

長榮大學/管理學院/經營管理研究所(博)/碩士(2007年)

摘要

『創新』的議題持續發燒，跨越新世紀，面對大環境的改變，傳統固有的思考模式受到了嚴重衝擊；為了因應這些迎面而來的挑戰，企業成長與生存，取決於能否提出新創意、新產品及新服務的構想以滿足舊有的顧客並創造新的顧客。隨著環境逐漸地複雜化，對於組織經營的成功，團隊往往能透過其內部運作方式，提供多項技能的結合，讓工作產生更具效果的創新模式，進而對組織產生重要的貢獻。
　　本研究經由文獻探討及嚴格的統計分析，編製出具有良好信度與效度之『團隊創新氛圍量表』、『組織環境特性量表』與『組織創新力量表』，並以台灣服務業與金融業之企業內部員工為施測對象，採取立意抽樣方式共發出400份問卷，共計回收有效問卷208份，有效回收率為52%，並應用變異數分析、Pearson積差相關分析、迴歸分析、層級迴歸分析等統計方法驗證本研究之假設，根據統計分析結果歸納出研究結論如下：1.團隊創新氛圍對組織創新力有顯著正向關係，且能產生顯著正向影響；2.組織特性對組織創新力有顯著正向關係，且能產生顯著正向影響；3.團隊創新氛圍會因組織特性之節制干擾效果對組織創新力產生顯著正向影響。最後就本研究之結論與管理意涵作深入探討，並呈現具體之研究貢獻與實務建議，以供學術界與企業界參酌。

關鍵字

團隊創新氛圍 ； 組織特性 ； 組織創新力 ； 層級迴歸模式

並列摘要

The issue of “innovation” continues to be a hot topic. The traditional thinking model has suffered from a serious impact, while crossing into a new century, facing the changes of a big environment; in order to correspond with those challenges the growth or existence of companies will be decided by whether a company can come up with new ideas, new products, and new service ideas to satisfy all customers and create new customers. Along with the environment becoming more complicated, teams can provide the combination of multiple skills to make the work more effective and innovative, and have more important contributions to the organization through internal operational methods.
　　This study used the literature review and strict statistical analysis, to make a highly reliability and validity “Team Climate Inventory”, “Organizational Characteristics Inventory” and “Organizational Innovativeness Inventory”, and used the employees of the Taiwanese service industry and financial industry as the study targets. 400 questionnaires were issued through a sample drawing method. 208 effective questionnaires were returned, with an effective return rate of 52%. Analysis of Variance, ANOVA, Pearson Product-moment Correlation Analysis, Regression Analysis, Hierarchical Regression Analysis, etc, statistical methods to test and prove the study’s theories. Based on the statistical analysis result, come out with the study result, which is as follows: 1. Team innovation climate has a positive relationship with organizational innovation, and can a positive impact; 2. Organizational characteristics have a positive relationship with organizational innovation, and a positive impact; 3. Team innovation climate will have positive impact organizational innovation, because of the limited interruption of the organizational characteristics. Finally, we will have a deeper discussion of this study’s conclusion and management implication, and show solid study contributions and practical recommendations to provide academic and business use.

並列關鍵字

innovative team climate ； organizational characteristics ； organizational innovativeness ； hierarchical regression model

參考文獻

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10.莊立民(民91)。組織創新模式建構與實證之研究。國立成功大學