電力供應是國家發展進步的重要指標之一,更影響一國企業的投資及人民生活的安定。台灣電力公司是一國營事業,也是國內惟一的電力配輸公司,其經營成功與否將影響台灣長遠的發展。而台電公司的發展,政府的電力政策是重要因素外,員工是否願意配合政策及其工作態度與行為,將成為未來公司經營成敗的主要因素,也是社會所共同關注的議題。 本研究在探討台電經營環境變化下,員工是否仍維持傳統對政府或公司信賴或高工作績效。採取問卷調查法,以台電員工為受測對象,研究結果顯示,台電受訪者認為組織公平正義與信任關係對員工的工作滿意均具有顯著影響,信任關係與員工工作滿意對組織公民行為具有顯著的影響。其次,台電員工對現有政策與制度的信心有所動搖,但仍值得進一步觀察;台電員工的工作滿意仍然很高,尤其台電員工仍保持高度的組織公民行為。本文研究結果將可提供政府或台電公司政策發展與管理的參考,亦可作為後續研究的發展。
The electricity supply is an important indicator of national development, even affect a country's business investment and people's lives. Taiwan Power Company not only a state-owned enterprise, but also the only company of domestic power distribution and transportation, and that the business success will affect Taiwan's development. The government's electricity policy is an important factor of Taiwan Power Company's development, whether the staff attitude and behavior are willing to work with the policies will become a major factor in its success, and a social issues. This article is to explore the Taiwan Power Company in the changing business environment, employees were or were not remained traditional trust to government or corporate or job performance. Questionnaire to the Taiwan Power Company employees as the object of study, the findings show that Taiwan Power Company respondents believed that the fairness and justice and the trust relationship has a significant impact on job satisfaction of employees, employee satisfaction, trust relationships have a significant impact on organizational citizenship behavior, organizational fairness. Second, Taiwan Power Company staff of existing policies and confidence in the system has been shaken, but still worthy of further observation; Taiwan Power Company employees has remained highest job satisfaction, especially remained a high degree of organizational citizenship behavior. Results of this study will provide the government or the Taiwan Power Company as a reference of the policy development and management, can also be used as the development of the follow-up study.