DISC人格特質與五大人格特質之探討─以職場工作者為例

The Discussion of DISC Personality Traits and Five Personality Traits on Workers

陳尚任(shang-Ren Chen)

指導教授 ： 鄧誠中

共同指導教授 ： 呂麒麟

國立虎尾科技大學/管理學院/經營管理研究所在職專班/碩士(2013年)

摘要

近年來，以人格特質做為研究領域的不在少數，不論是在人力資源方面、行銷管理、甚至人際溝通上．．．等，無不考量人格特質做為各項管理、溝通的參考依據。例如：在人力資源方面，可透過人格特質進行招募、訓練、工作績效的改善，在行銷領域方面可透過個人特質來分析產品喜好，或以客戶喜好來當作客戶關係管理的參考指標。
然而國內產業以中小企業居多，在無雄厚的資金支援下，無法做到各項與人格特質相關的管理分析，僅能引用報章媒體或以訛傳訛方式對人格特質進行了解。通常人會以某項個人條件（如血型），來判斷他人的人格特質。最常見的就是以星座與血型來判斷人格特質，導致主事者或許會因媒體的報導後，斷章取義或以偏概全來對人或對事認定其結果。因此，本研究以人口統計變數，用科學方式進行研究探討，來進行人格特質研究，並以兩種不同人格特質測驗進行相關分析，了解不同人格特質測驗各項構面是否具關聯性。以便讓各行業可將本研究成果運用於各項領域之中。
本研究以性別、年齡、血型、職場年資、星座、學歷，六項常見的人口統計項目，輔以業界最常用的DISC人格特質與學術界常探討的五大人格特質對受測者進行測試。經研究分析結果如下：
1.不同性別的人在人格特質之間有顯著差異，在DISC人格特質的支配型、影響型特質構面有顯著差異；在五大人格特質中則在開放性與情緒穩定性中有顯著差異。
2.不同年齡層的人在人格特質之間有顯著差異，影響的構面有DISC的支配型、影響型特質構面與五大人格特質外向性、情緒穩定特質構面。
3.不同血型的人在人格特質之間有顯著差異，研究後發現血型僅與五大人格特質中的情緒穩定性人格特質有顯著差異。
4.不同的職場年資的人在人格特質之間有顯著差異，影響的構面僅有五大人格特質的外向性、情緒穩定性特質構面。
5.不同的星座的人在人格特質之間無任何顯著差異。
6.不同的學歷的人在人格特質之間有顯著差異，僅有五大人格特質的開放性、謹慎性特質構面。
7.在DISC人格特質與五大人格特質兩項人格特質測驗典型相關分析中發現，DISC人格特質各項構面與五大人格特質彼此具有典型相關。

關鍵詞：五大人格特質、人格特質、星座、血型、DISC

關鍵字

五大人格特質 ； 人格特質 ； 星座 ； 血型 ； DISC

並列摘要

In recent years, there have been a lot of studies for personality traits, especially in human resources, marketing, management, interpersonal communication ...etc. In these studies, the basis of management and communication is always on the personal characteristics. For example, in terms of human resources, the improvement of recruitment, training, and performance is conducted through personality traits. In the field of marketing, through personal preferences, product or customer preferences are analyzed to be the reference index of the customer relationship management.
However, the domestic industry is mostly the small and medium-sized enterprises. In the absence of strong financial support, it is unable to conduct the management analysis related to personality traits but to understand personality traits by referring to news media or by erroneous messages. People often determine other people’s personality traits according to individual traits, such as blood type. Constellations and blood types are the traits used most commonly to judge the personality traits, so that people often take out of context or are biased for the results of something due to media reports. Therefore, the study of personal traits is conducted by discussing demographic data based on individuals in the manner of science; besides, the correlation analysis of the test results between two different personality traits to understand if the various dimensions of different personality traits in the test are correlated, so as to allow industries to apply the findings of this study in various fields.
In this study, the six most common demographic items, gender, age, blood type, workplace seniority, constellations, and education, the DISC personality traits, and the five personalities which are most commonly explored in academia were tested by the subjects. The analysis examining results are as follows:
1.There are significant differences on personality traits between different genders, including: of which the dominance and influence in DISC personality traits; and the openness to experience, neuroticism, and emotional stability in big five personality traits.
2.There are significant differences between personality traits among different ages, including: dominance and influence in DISC personality traits; and the extraversion, neuroticism, and emotional stability in big five personality traits.
3.There are significant differences between personality traits among different blood types, including: neuroticism, and emotional stability in big five personality traits.
4.There are significant differences between personality traits among different seniorities, including: extraversion、neuroticism, and emotional stability in big five personality traits.
5.There are no significant differences between personality traits among different constellations.
6.There are significant differences between personality traits among different academic qualifications,including:openness to experience and conscientiousness in big five personality traits.
7.There are typical relationship between DISC personality traits and big five personality traits.

Keywords: Big Five personality traits, personality traits, constellation,blood type ,DISC

並列關鍵字

Big Five personality traits ； personality traits ； constellation ； blood type ； DISC

參考文獻

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