RFID導入航空貨運站出口作業流程應用之研究

A study of RFID implement into Air Cargo Terminal export operation

高國樹(Kuo-shu Kao)

指導教授 ： 王存國

國立中央大學/管理學院/資訊管理學系碩士在職專班/碩士(2007年)

摘要

RFID技術的用途非常廣泛，但是供應鏈與物流管理被認爲是RFID技術最大的效益舞台。然而貨物由供應商至LSP業者再到真正收貨人的運送環節中，資訊的準確性和透明性是供應鏈與物流運籌管理的關鍵，想要提高供應鏈管理的效益，必須使供應鏈上的成員能即時獲得各節點的運行資訊。
航空貨運站的在航空貨運業扮演著關鍵的角色，其作業效率的高低影響到跨國供應鍊的表現，目前空運LSP業者間的資料交換顯得零散且缺乏效率。而整個航空貨運業的運作體系中，航空貨運站位居非常重要的樞紐地位，本研究為針對RFID技術在我國機場的航空貨運站的出口作業流程進行規劃與評估，利用RFID其可被追蹤、定位及快速傳輸資料的特性，讓貨物的在途狀況能迅速且有效率的傳遞與交換，達到空運貨物運送資訊無縫化的目標，使得單件空運貨物在各節點的掌控變得可行，減少航空貨物在運送過程中不必要的誤失。以便將供應鍊在貨物運送過程狀態變得透明與即時，提昇國內LSP業者對抗Integrator(FedEx、DHL、UPS、TNT)競爭的實力。
本研究並分析RFID技術的導入，對空運出口貨物流程在貨主、航空貨運承攬業者與物流運籌平台系統結合後，其對航空貨運站出口作業的量化效益及非量化效益，以提供業者在未來實際導入RFID技術應用的決策參考。

關鍵字

物流服務業者 ； 無線射頻辨識 ； 供應鍊

並列摘要

RFID technology can be used in many different ways, but the supply chain and logistics management is considered to be the area that benefits most by RFID technology. In this industry, shipments are shipped from a supplier to the LSP industry and then accepted by real consignee transportation links. The accuracy of information and transparency for supply chain management and logistics planning is the key to the advancement of supply chain management efficiency. The information system must allow supply chain members to immediately access the needed information at different nodes of operation.
Cargo terminals are critical in the air cargo industry. The efficiency of their operations affects the level of transnational supply chain performance. Currently the exchange of information in the air LSP industry is fragmented and inefficient. In the operation system of the entire air cargo industry, cargo terminals serve a very important role as a hub. For the airport cargo terminal export processes for planning and assessment, RFID technology can be used for tracking, positioning and transmitting of cargo information, allowing shipments in transit to be quickly and efficiently transferred and thus achieving the goal of seamless information transmission. As such, any single pieces of air cargo can be in the control of the transportation nodes, minimizing the unnecessary errors during the air cargo transportation process. This provides the LSP industry with greater competitive strength to confront with those transportation integrators such as FedEx, DHL, UPS, and TNT.
The study analyzes the RFID technology and introduces the technology to the operational flows in the exports of goods owners, forwarder air cargo logistics operations with the combined platform, and the cargo terminal operations to quantify the effectiveness of the technology as well as to discuss the non-quantifiable benefits. The results provide the industry with a decision-making reference for the practical application of the RFID technology in the future.

並列關鍵字

RFID ； Supply Chain ； LSP

參考文獻

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