和氣大愛中高齡志工服務學習經驗之研究

The Service-learning experience study of the elderly volunteers of HoChi Universal Love Foundation for Culture and Education.

唐蓓玲(Bei-Ling Tang)

指導教授 ： 胡夢鯨

國立中正大學/教育學院/成人及繼續教育學系/碩士(2015年)

摘要

和氣大愛中高齡志工服務學習經驗之研究

指導教授：胡夢鯨
研究生：唐蓓玲
摘 要
本研究旨在探究和氣大愛文教基金會中高齡志工服務學習的經驗，研究目的共四項：一、探討和氣大愛中高齡志工服務學習的動機；二、探究和氣大愛中高齡志工服務的內容與學習的方式；三、瞭解和氣大愛中高齡志工服務學習的挑戰與因應策略；四、探究和氣大愛中高齡志工服務學習之成長與改變；五、根據研究結果，提供中高齡者及中高齡教育相關機構之參考。
為了達到上述目的，本研究設計採個案研究法，針對和氣大愛文教基金會中高齡志工進行研究。首先，研究者根據觀察紀錄及文獻分析，設計訪談大綱，並徵得七位志工的同意後，逐一進行深度訪談。經過逐字稿的編碼、資料的分析與詮釋，再與文獻作對話討論，最後，獲致以下結論：
一、和氣大愛中高齡志工服務學習的動機是多重的，而其主要參與動機為想要幫助別人，其次是發現自己的成長。
二、得著助人方法開啓了和氣大愛中高齡志工服務學習的經歷，而其持續服務學習動機呈現正向循環模式。
三、和氣大愛中高齡志工主要的服務內容是在校園、醫院等地進行大愛手等服務及生命教育課程，其次是臨終關懷及往生祝福等服務。
四、和氣大愛中高齡志工的學習方式非常多元，其主要學習方式為參與和氣大愛基金會之課程，以及持恆地修煉行愿。
五、和氣大愛常應用團隊的力量來護持學員學習，並運用skype平台及line群組等新科技，做為修煉行愿的學習分享及訊息交換的平台。
六、和氣大愛中高齡志工服務學習的挑戰主要是被服務對象拒絕，而其因應策略為心態調整轉換，持續給予關懷。
七、和氣大愛中高齡志工服務學習的成長與改變包含身心靈三個層面，歸納出身體變健康、個人技能的提升、高齡階段的規劃安排、家人關係改善、思維翻轉慣性化解、了悟自己、愛己愛人愛世界等七個類別。
八、和氣大愛中高齡志工服務學習對中高齡階段之發展任務，包括身體保健、更加自我接納、能夠因分享與照顧別人而感到滿足及重建家人關係等均有助益。
最後，根據上述研究結論，提出對中高齡教育相關機構、和氣大愛文教基金會、中高齡者及後續研究者幾點建議。

關鍵字：和氣大愛、中高齡志工、服務學習

關鍵字

服務學習 ； 中高齡志工 ； 和氣大愛

並列摘要

The advisor：Dr.Hu,Meng-Ching
The graduate student：Tang,Bei-Ling

Abstract

This study aimed at exploring the experience of the elderly volunteers of HoChi Universal Love Foundation for Culture and Education. The purposes of this study include: 1) understand the motivations of these volunteers; 2) figure out the Service-Learning ways of these volunteers; 3) realize the challenges and corresponding strategies for the Service-Learning; 4) explore the improvement of these volunteers’ abilities; 5) Provide the research results for the elders and related education institutes.

We adopted the case study for the elderly volunteers of HoChi Universal Love Foundation for Culture and Education. The interview outline was designed based on the observations and literatures analysis. After approved by seven volunteers, they were independently interviewed deeply. In addition to making, analyzing and interpreting the transcripts, we also compared the results with the literatures. Finally, we concluded:

1.The motivations of the elderly volunteers of HoChi Universal Love are various. The main motivation is to help others, followed by to improve themselves.
2.Obtaining the skill for helping others broadens the horizon of the volunteers for Service-Learning, and their motivations result in positive feedback.
3.The main service of the elderly volunteers of HoChi Universal Love is to assist the life education. The second service is to take care of those who are on their deathbeds and to assist the funerals.
4.The learning ways of the elderly volunteers of HoChi Universal Love Foundation for Culture and Education are various. The main ways are to participate in the courses of the Foundation and continuously Cultivation, Practice, Service, Intention.
5.The volunteers always take advantages of the power of the team to help learn. Furthermore, the up-to-date tools, such as skype and line, are used as the platform to share the information about Cultivation, Practice, Service, Intention.
6.The main challenge encountered by the volunteers is that the service from the volunteers was rejected so that they adopted attitude adjustment and continuously cared those in need.
7.The improvement and changes of the volunteers include physical and spiritual aspects, dividing into seven categories: health improvement, skills enhancement, arrangements at their elderly stages, amelioration of the relationship with families, flipping thinking, self-awareness, and selfless love.
8.The beneficial development of the elderly volunteers due to the service includes health care, self-acceptance, satisfaction at caring others, and rebuilding the relationship with families.

Finally, according to the conclusion of the above research, we provide several suggestions for the elderly education related institutes, HoChi Universal Love Foundation for Culture and Education, the elders, and the follow-up researchers.

Keywords：HoChi Universal Love,the elderly volunteers,Service-Learning

並列關鍵字

the elderly volunteers ； HoChi Universal Love ； Service-Learning

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