- 學位論文
研發知識分享資訊網的視窗與導覽輔助模式研究
A Study on the Windows and Navigation Aids of Knowledge Sharing Website for Product Design
摘要
知識經濟近年來已成為國際上判斷一個國家的經濟實力的代表，而各個企業也以知識的管理及運用作為企業競爭力的主要表現之一，隨著網際網路的發達，也相對提供了知識管理及知識分享一個絕佳的平台。 本研究以專司手機按鍵研發與製造的S公司作為研究背景，將超連結的視窗與導覽輔助模式做為研發知識分享資訊網的可變因子，創造出四種不同的知識網頁架構，並藉由搜尋任務來了解研發人員、非研發人員（業務、生管、品保等）、和新進人員對於此四種實驗網頁的操作效益和評價。 實驗結果發現，以超連結的視窗與導覽輔助模式做為因子所設計出的四種實驗網頁，在任務總搜尋時間上，以新視窗開啟超連結的方式有顯著性的優異表現（p=0.04<0.05），可是在點擊次數、和容易度評量上都沒有顯著的差異存在。此外，在執行以設計原則為主要的搜尋任務時，由研發及非研發人員組成的使用族群比以新進人員代表的使用族群，在任務的點擊次數（p=0.002<0.05）和容易度評量上（p=0.016<0.05）有顯著的差異存在，而在以名詞解釋或規格文件等為主的搜尋任務上，此兩類使用族群則沒有顯著的差異存在，這代表著具備基礎的研發知識對於設計知識的搜尋仍然有很大的幫助，但單純的資料搜尋則表現的不相上下。 關鍵字：研發知識分享網站、視窗模式、導覽輔助模式。
並列摘要
A knowledge-driven economy has become an international indicator used to represent the economic power of a country. The utilization and management of knowledge has also been seen as a core competence among companies. Along with developing the internet, the goal of knowledge management and sharing knowledge can be achieved easily and widely. This paper is using S Company, which is developing and manufacturing a cell phone key bottom, as the research base. This research is also using hyper links and surveying auxiliary patterns as variable factors to create four kinds of web site frameworks. Furthermore we are taking different background staff, a development team, a non-development team (Sales, Quality and Production department) and new employees to run an experiment to analyze and estimate the efficiency of four kinds of design based web site frameworks. Experimental results of the four kinds of design base web sites found opening new web page windows through a hyper link can help users to search the data they need using less time ( p=0.04<0.05). However there was no remarkable advantage from click frequency or friendly interface. When the experiment of searching design content progressed, the group from the development and non-development teams had more efficiency than the other group of new employees in less click frequency（p=0.002<0.05）and ease to search the needed data（p=0.016<0.05）. When the experiment content was searching data by document name or technical specification, there was no remarkable difference between the two groups. In sum, people with technical knowledge or background have an advantage when searching design based information. However there is no dramatic difference between the two groups when searching general documents. Key words：Web site framework、Windows pattern、Survey auxiliary pattern.