- 學位論文
應用CMMI於國民中學校務自我評鑑流程改善之研究
Applying CMMI to the Process Improvement on the Self-Assessment of Junior High School Administration
摘要
近年來，由於國際資訊傳播的發達，知識更以十倍的速度成長，再加上家長為了教育子女而選擇優良的學習環境，因此，對教育品質的要求與期盼也愈來愈高。有鑑於此，教育界倡導實行全面品質管理(TQM)、ISO認證、及績效責任，這些活動如果有教務自我評鑑的協助，將有益於檢驗其實施成效。 本研究藉由能力成熟度整合模式(CMMI)的導入，建立一套適合國民中學的教務自我評鑑流程，使流程不會因行政人員或教師職位的更動而有所停滯，同時也能在評鑑流程的循環過程當中，持續不斷地改善。透過CMMI導入學校的教務自我評鑑，使得教師的參與意願增加，進而提昇教師的教學品質及學校的競爭力。
並列摘要
In recent years, due to the advances of global communication, the dissemination of knowledge becomes much faster than before. Moreover, the parents of the students usually prefer to choose better learning environments for their children. Therefore, the quality requirements and expectations of education are also rising. For this reason, Total Quality Management (TQM), ISO certification, and accountability are promoted to enhance the quality of education. If theses quality improvement activities could be applied to the self-assessment on academic administration, it would be beneficial to evaluate the effectiveness of its performance. This study adopts Capability Maturity Model Integration (CMMI) to establish suitable self-assessment processes of academic administration in a junior high school. Therefore, these processes are not affected because of the position changes of administrative staffs or teachers; meanwhile, it can also continue the improvement in the cyclic processes. Furthermore, by applying CMMI to the self-assessment processes on academic administration, it could not only increase the willingness of the teachers and staffs to participate in the improvement activities, but also enhance the teaching quality of teachers and school competitiveness.