Improving the Performance of Locally Recruited Thai Employees in a German Software Company

改善德國軟體公司在泰國當地員工的工作表現

Nipawan Mantalay ； Nopasit Chakpitak

《Asia Pacific Management Review》 19卷2期 (2014/06) Pp. vi+207-236

https://doi.org/10.6126/APMR.2014.19.2.06

摘要

近幾年泰國軟體開發業成長迅速，外資也持續湧入。因此本文提出一個研究架構，用以幫助一家德國軟體公司解決在泰國當地員工試用期間所面臨到的培訓和管理問題。本研究採混合個案研究法，文中依以下四步驟來做說明，依序是敘述影響工作品質的問題、問題背後的因果關聯、解決問題的自我超越架構發展，最後則是架構的驗證。研究結果顯示，此架構具有協助員工和管理人員減少工作品質問題，並提升員工創造力和個人願景的可能性。

關鍵字

工作知識 ； 組織文化 ； 自我超越 ； 見習就業 ； 泰國軟體業

並列摘要

Thailand's software development industry is growing rapidly and experiencing increased foreign direct investment. This paper presents a framework to help solve the problems faced by a German software firm when training and managing locally recruited Thai employees during their probationary period. Research results based on a mixed method case study are presented according to four steps: characterisation of issues affecting work quality, causality behind these issues, development of a personal mastery framework to tackle these issues, and finally, validation of this framework. Results show benefits for both employees and managers, with potential to reduce work quality issues and improve employees' creative tension and personal vision.

並列關鍵字

Knowledge work ； organisational culture ； personal mastery ； probationary employment ； Thai software industry

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