In the age focusing on customer orientation, the training of civil servants is a service. The interaction among counselors of civil servant training, instructors, and trainees is filled with diverse emotions. Although the concept of emotional labor is applied to many fields, it is rarely discussed in the public sector, especially the emotional labor of civil servant training counselors. This study aims to argue that counselors of civil servant training are emotional labors. The researcher interviewed four counselors to explore their emotional experiences and she found that these counselors experience diverse emotions; most emotional experiences result from the interaction between counselors and trainees; they often use surface acting to display their emotions; and different variables have impacts on counselors' emotional labor.