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The Comparison of Difference between Expected and Perceived Organizational Climate among Staff Members




Parallel abstracts

A questionnaire based on Likert's Organizational Scale was used to examine perceptions and expectations of organizational climate among hospital staff by department and demographic characteristics. Perceived organizational climates ranged from benevolent authoritarianism to democratic discussion, with the most democratic perceived organizational climate reported as one in which superior(s) and staff can freely discuss work matters, and the least democratic as one in which decisions are imposed and assessment made unilaterally from above. Desirable organizational structures ranged from the democratic-discussion to a participatory democratic structure, with the most desirable structure one in which the decision-makde has a broad and clear understanding of issues. Significant statistical differences were demonstrated between perceived and desired organizational climate, with perceived climate being more authoritarian and desired climate more democratic.