A Comparative Analysis of Job Characteristics, Job Satisfaction, and Intention to Leave in Knowledge Workers and Blue-Collar Workers in Taiwan and the U.S

比較性探索台灣與美國知識工作者與藍領員工的工作特徵、工作滿足與離職意圖

黃庭邦(Ting-Pang Huang)

《Pan-Pacific Management Review》 11卷1期 (2008/01) Pp. 1-33

https://doi.org/10.30166/PPMR.200801.0001

摘要

本研究探討台灣與美國知識工作者與藍領員工的人口特性、工作特徵、工作滿足、離職意圖及其變項間的因果關係。根據一項國際調查資料的分析，各國知識工作者特性的探討是藉由與同一國的藍領員工比較，以及與他國的知識工作者比較。結果有許多顯著發現，知識工作者與藍領員工比較下，發現具有較高學習與自主性特徵；並且在對兩國樣本的變項關係分析，發現一個多樣本模式的因果關係。

關鍵字

知識工作者 ； 藍領員工 ； 工作特徵 ； 工作滿足 ； 離職意圖

並列摘要

This study examines demographics, job characteristics, job satisfaction, intention to leave, and their causal relationships in knowledge workers and blue-collar workers in Taiwan and the United States. Based on data from an international survey, the characteristics of knowledge workers in each country were compared to those of blue-collar workers of the same country, and those of knowledge workers of the other country. Many significant findings were revealed. Knowledge workers demonstrated stronger learning and autonomy characteristics than blue-collar workers. A multi-sample model of causal relationships among the variables was also found for the two countries.

並列關鍵字

knowledge workers ； blue-collar workers ； job characteristics ； job satisfaction ； intention to leave

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