紡織業導入RSL雲端服務之企業接受度研究

A Study of the Acceptance of Introducing a Restricted Substances List (RSL) Cloud Service to Enterprises in the Textile Industry

胡有珩(You-Hun Hu)

指導教授 ： 陳銘崑

國立臺北科技大學/管理學院/服務與科技管理研究所/碩士(2013年)

摘要

全球環保意識的高漲，紡織業紛紛以綠色紡織品為發展重點。紡織業現行有超過40個不同的環保標章與多種不同的RSL。面對此環境，紡織業之營運勢必更為困難。再者，雲端服務已成為現今資訊應用的主流。但在企業之使用仍尚未普及。因此，本研究旨在探討RSL雲端服務是否可以被紡織業接受使用？本研究以TAM為基礎，探討紡織業導入RSL雲端服務之接受度。模式中考量不同構面的外部變數，分別為RSL管理、供應鏈管理與雲端特性等因素，探討企業導入RSL雲端服務的使用意願及考量因素為何？研究結果表示法規性、規範性、認知性壓力對使用意圖有顯著影響；信任、關係承諾對態度有顯著影響；雲端運算成本、彈性、相容、安全、效率對於知覺有用性皆有顯著影響；雲端運算成本、彈性、效率對知覺易用性有顯著影響。

關鍵字

RSL管理 ； 雲端服務 ； 科技接受度

並列摘要

With increasing global environmental awareness, textile manufacturers have gradually focused on developing green textile products. However, there are over 40 different textile “green marks” and a variety of restricted substances lists (RSLs), which increases the difficulty of operating in the textile industry. Furthermore, while cloud services have become mainstream for information applications, their application is not yet universal to all enterprises.
Therefore, this study investigates whether a cloud service for RSLs can be adopted for the textile industry. This study explores the degree to which introduced RSL cloud services are accepted by the textile industry based on the technology acceptance model (TAM). This model considers external variables from different dimensions, such as RSL management, supply chain management and cloud features, to explore the willingness of enterprises to use a cloud service and the major considerations of these enterprises regarding introducing an RSL cloud service. The study results show that regulative, normative and cognitive pressures significantly impact behavioural intentions, while trust and commitment significantly impact the attitude of the users. In addition, the cost, flexibility, compatibility, security and performance of a cloud service significantly impact its perceived usefulness, while the cost, flexibility and performance also significantly impact its perceived ease of use.

並列關鍵字

RSL Management ； Cloud Computing ； Technology Acceptance Model

參考文獻

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