發展大學輔導教師在校園合作輔導個案的工作架構

Establishing a Cooperative Counseling Framework for Working with University Campus Students

趙祥和(Siang-Hua Tey) ； 陳秉華(Ping-Hwa Chen)

《彰化師大輔導學報》 26卷2期 (2004/12) Pp. 17-36

https://doi.org/10.7040/GJ.200412.0017

摘要

本文目的在發展大學校園的合作輔導個案架構，作者透過文獻及實務工作的整理，闡述大學輔導教師的工作角色、地位及識務現況，指出「合作輔導個案」的重要性及實施的困難處，並進一步分析華人社會取向及大學組織文化對實施合作輔導個案的影響。本文分析了華人文化下的組織工作文化，所造成上下位階的行政和教學體系關系並說明其對合作輔導時的工作角色分工和專業角色合作上的不協調；大學輔導教師在此一環境中所面臨的困境，包括不平等的工作關系多重角色的困境、專業角色和專業認知的差異等，這些困境也影響全作輔導所採取的策略取向及輔導目標；輔導教師也要面對和處理在咨商專業關系與大學校園師生關系間的矛盾，也要面對與處理合作輔導中不同輔導人員，會採用心理取向與道德取向兩種不同問題的分析觀點與輔導方法處理學生問題的差異，並且處理諮商中重視學生個人自我發展、而大學教育重視培養學生社會適應兩種不同目標之間的衝突與矛盾。作者提出了「合作輔導個案」的工作原則和方法，包括：輔導教師要瞭解各相關輔導人員的輔導角色知覺差異、人際和諧的華人文化、輔導工作的合作基礎、發展協調角色差異的方法、發展人際和諧的合作輔導方式、合作輔導之個案概念化與目標、以及發展大學輔導教師的專業認同等。依據這些工作原則和方法，作者提出輔導教師可從各種合作對象的運作機制、工作角色和專業角色的定位、諮商和教育目標、以及對問題的概念化等角度出發並考慮華人文化的人際觀、自我觀與價值觀，兼顧專業關系與師生關系，以「人際和諧」的角度定位「合作輔導個案」的模式，結合華人文化、大學校園文化和諮商專業，發展出大學輔導教師在「合作輔導個案」中的角色和內涵，建立起一個契合於大學校園的「合作輔導個案」工作架構。

關鍵字

合作輔導個案 ； 大學輔導教師 ； 華人文化 ； 社會取向

並列摘要

The main purpose of this paper is to develop a cooperative counseling framework in counseling campus college students. On the basis of the literature review and practical working experiences, the authors describe the role, status, and obligations of counselors in university. The authors point out the importance of the establishment of a cooperative counseling framework and analyze the difficulties of practicing the cooperative counseling framework resulted from Chinese social-oriented culture and the university organizational culture. Counselors in university face a number of difficulties, including unequal working relationship, multiple and conflicting roles, and discrepancy between professional role and perception in reality, all these difficulties affect the goals and strategies used in the cooperative counseling works. To establish and implement the cooperative counseling framework, counselor needs to deal with the dual roles of being a professional counselor and a teacher in the relationship with counseled student. Counselor needs to settle the discrepancies between psychological and moral perspectives in understanding and counseling student's problem that are held by people involved in the cooperative counseling work. Counselor also needs to deal with the counseling goal of helping student's personal growth and the educational goal of helping student's adjust into social environment in university. Based on the above analysis, the authors propose the principles and methods of conducting the cooperative counseling framework in university. The principles and methods include
understanding and respecting the differences among those involved in the student counseling work, recognition of the importance of keeping social harmony in Chinese culture, harmonizing and integrating the differences of perceptions and role expectations within counselors and between counselors and others. The authors call the need to take the cultural considerations into establishing the cooperative counseling framework so that the student counseling works can be more effective in the university setting.

並列關鍵字

cooperative counseling framework ； counseling university campus student ； Chinese culture ； Social-Orientation.

參考文獻

麥麗蓉、蔡秀玲(2004)。諮商員在大學校園中危機處理經驗之初探研究。中華輔導學報。15，97-120。

姜定宇、鄭伯壎(2003)。應用心理研究。台北:五南。

陸洛(2003)。本土心理學研究。台北:本土心理學研究室。

郭建志、章珮瑜、鄭伯壎(2002)。本土心理學研究。台北:本土心理學研究室。

楊中芳(2000)。本土心理學研究。台北:本土心理學研究室。