本論文支援一個同步設計審閱平台(Concurrent Design Review Platform, CDRP),此平台可經由整合性優質設計(Design For eXcellence, DFX)架構支援新產品導入(New Product Introduction, NPI)生命週期及跨功能部門進行同步審閱。其中,本研究以三家代表性筆記型電腦公司的新產品導入參考流程為例,經由標竿管理手法進行比較,得到一個改良性的新產品導入流程參考模型。利用此新產品導入流程參考模型與跨功能部門或跨審閱角度的關聯性,可以得到同步設計審閱平台的審閱矩陣。此矩陣提供跨功能部門或跨審閱角度之同步屬性呈現及審閱的功能,藉由同時匯入各資料/知識庫中製造、行銷及服務、採購及研發與設計等部門的限制及思考角度,使設計部門能將所有設計出來的相關屬性有系統、清楚的呈現於同步設計屬性審閱平台上,以有利於各相關部門或審閱角度去審閱各自相關的DFX屬性,不同的部門可能看到不一樣的屬性組合。 本研究之貢獻包括: (1)提供一個改良式的新產品導入流程參考模型,其目的在改良現有新產品導入流程中因同步多面向的優質設計審閱(simultaneous multiple DFX reviews)之無效率而衍生的研發問題。 (2)建立一個以生命週期及流程為基礎的審閱平台,此平台在網路環境中運作並支援跨功能部門及跨審閱角度在跨地域環境下作業。
This study established an integrated Concurrent Design Review Platform (CDRP) which supports life cycle production introduction and simultaneous cross-functional reviews through an integrated Design For eXcellence (DFX) framework using notebook computer industry as an example. New product introduction (NPI) processes used by three major notebook computer manufacturers were benchmarked and an improved reference model for NPI was proposed. The proposed NPI process reference model and the concerned functions/viewpoints were used as the longitude and latitude to form the review matrix for CDRP. The review relationships among the various functions throughout the NPI stages were established. The platform provides simultaneous reviews by multiple functional departments and viewpoints, such as sales/marketing, manufacturing, R&D, procurement, cost, quality and so on throughout the stages in the life cycle of production introduction, usage, and logistics supports. The contributions of this study include: (1)Proposing an improved NPI process reference model which corrected exist problems in New Product Introduction processes due to inefficiency in simultaneous multiple DFX reviews. (2)Establishing a life cycle process-based review platform which works under the internet environment and supports concurrent cross-functional, cross-viewpoint reviews over various locations.