海運承攬運送業從業人員之主動性人格特質、心理契約違背與離職傾向之研究-以情緒智力為調節變項

柯毅鑌

18.207.133.27，Hello！

Close
Search Quick Search Advanced Search Publication Search	Personal Service Member Login Searching History Use Bonus Card SYMSKAN
Browse Browse by University of Graduate Thesis Browse by Pinyin of Graduate Thesis Browse by Conference Proceedings Topic Browse by Conference Proceedings Publisher Browse by Pinyin of Conference Proceedings Browse by eBook Category Browse by eBook Topic Browse by eBook Publisher
Customer Services Authorize Airiti Recommend a Journal

Search Symbol (Half-width)	Description of Search Symbols
Space	"AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " )	Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" ： " image process "
?	Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
*	Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )
AND、OR、NOT	Boolean logic combinations of key words is a skill used to expand or refine search parameters. (1) AND (1) AND: Refines search parameters (2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters

DOI stands for Digital Object Identifier （ D igital O bject I dentifier ） ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「http://dx.doi.org/」「 http://dx.doi.org/ 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: http://dx.doi.org/ 10.5297/ser.1201.002 。
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI Registration （ doi.airiti.com ）。

Data Source

College of Social Sciences > Department of Labor Relations
Social Sciences > Management

Bibliography Management Tool

Related Links

Report an Issue

There is no full-text available at the moment. Airiti would like to request author's authorization. I would like to provide authorization.

海運承攬運送業從業人員之主動性人格特質、心理契約違背與離職傾向之研究-以情緒智力為調節變項

The Study on the Relationships among Proactive Personality, Psychological Contract Violation and Turnover Intention for Ocean Freight Forwarders: Emotional Intelligence as a Moderator

柯毅鑌 , Masters　　Advisor：林淑慧;黃良志　　

繁體中文

離職傾向；心理契約違背；主動性人格特質；海運承攬運送業；情緒智力； Emotional Intelligence ； Turnover Intention ； Proactive Personality ； Psychological Contract Violation ； Ocean Freight Forwarders

Abstract │ Reference (120) │ Times Cited (1) │ Altmetrics

Abstract 〈TOP〉

Parallel Abstract 〈TOP〉

Taiwan international trade mode of transport is mainly maritime transport; however ocean freight forwarders is which one of the number of maritime transport participants, the proportion of employees on operating costs about 60-70% is quite high, but the ocean freight forwarders' employees have high labour turnover rate, especially at the basic level of labor employees.

This study attempts to explore the relationships among proactive personality, psychological contract violation, turnover intention, and emotional intelligence of ocean freight forwarders. In addition, the mediated effect of psychological contract violation between proactive personality and turnover intention of ocean freight forwarders will be analyzed. Also, whether the emotional intelligence is the moderating variable between psychological contract violation and turnover intention will be tested.

This study used snowball sampling to collect data from ocean freight forwarders around Taiwan and a total of 252 valid questionnaires were collected. The suitable statistical methods, e.g., t-test, one-way ANOVA, multiple regression, etc., were conducted in this study. The results were as follows.

1. Proactive personality has positive effect on psychological contract violation.
2. Proactive personality has no effect on turnover intention.
3. Psychological contract violation has no effects on turnover intention.
4. Psychological contract violation doesn’t have mediated effect between proactive personality and turnover intention.
5. Emotional intelligence doesn’t have moderating effect between psychological contract violation and turnover intention.

Through the empirical study, proactive personality is the key of ocean freight forwarders to affect psychological contract of employees whether there is violated. Therefore, it’s to recommend enterprises to achieve the core staffs of the psychological contract between them. According to the results, the concrete suggestions will be provided for enterprises to take as a reference.

Reference ( 120 ) 〈TOP〉

田新民、解志韜、祝金龍（2009），員工主動性人格對組織公民行為和團隊績效的影響-檢測一個路徑模型，人力資源管理學報，9（2）：19-32。
連結：
余德成、連淑君、張玲慈（1999），高雄地區航運業薪資制度之研究，海運研究學刊，8：47-58。
連結：
張春興（1991），現代心理學，台北：東華。
連結：
張婷婷、陸洛、黃睦芸（2011），工作負荷與工作行為之關聯:主動性人格為調節變項，台灣管理學刊，11（2）：177-195。
連結：
梁金樹、廖茂生、丁吉峰（2010），第三方物流業關鍵成功因素之研究，航運季刊，19（3）：19-38。
連結：

Times Cited (1) 〈TOP〉

許玉青(2015)。護理人員工作壓力、幸福感、專業承諾之相關研究-以情緒智力為調節變項。中正大學勞工關係學研究所學位論文。2015。1-108。

Altmetrics

〈TOP〉

E-mail ：

When an article is available to download, a notice will be sent to your mailbox address.

E-mail ：