績效優異員工之背景與職能條件：在台上市電腦系統公司為例

吳欣蓓; 陸洛; 巫姍如

doi:10.6147/JHRM.2010.1002.01

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DOI： 10.6147/JHRM

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績效優異員工之背景與職能條件：在台上市電腦系統公司為例

High-Performing Employees' Profiles and Competencies: A Listed Computer Systems Company in Taiwan

吳欣蓓(Hsin-Pei Wu) ；陸洛(Luo Lu) ；巫姍如(Shan-Ju Wu)

人力資源管理學報； 10卷2期 (2010 / 06 / 01) ， P1 - 26

繁體中文 DOI： 10.6147/JHRM.2010.1002.01

績效優異員工；背景特徵；職能；台灣高科技產業； high-performing employees ； demographic profile ； competency ； high-tech industry

Abstract │ Reference (49) │ Times Cited (14) │ Altmetrics

Abstract 〈TOP〉

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The aim of this research was to identify the profiles and competencies of high-performing employees who work in a competitive high-tech industry. Data came from a high-tech company in Taiwan. We had access to four data bases including employees' demographics, derived competency scale scores assessed by a contracted consultancy firm in 2005, non-self-reported performance evaluation data in 2005 and 2006. We selected 835 employees who had data in all four data bases as our study sample. As we could only access secondary competency scale scores and the performance data were ordinal in nature, we decided to divide the entire sample into two groups, the ”high-performing group” vs. ”low-performing group,” and used Chi-square statistics and tests to analyze the data. Results showed that the high-performing group had a higher proportion of males and managers, was older, had higher education attainment, and longer work experiences. Furthermore, we identified six core competencies of high-performing employees, ten managerial competencies of high-performing middle managers, as well as specific competencies of high-performing professionals in diverse functions. Finally, in addition to the above core competencies, we also found that the best performers had higher competencies on ”professional learning,” ”initiative,” ”logic reasoning,” and ”coping reaction” than the worst performers.

Reference ( 49 ) 〈TOP〉

張婷婷、黃玉真、黃同圳(2007)。催收人員的職能與工作績效關係之研究。人力資源管理學報，7(1)，41-59。
連結：
Peak, L., & Brown, J. M. 1980. A conceptual framework and process for identifying the inservice needs of vocational educators serving special needs populations. Retrieved October 9, 2009, from http://www.eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/39/80/56.pdf
Wang, J. C., & Chen, S. H. 2000，「世界高科技產業發展趨勢對我經貿之影響」，2009 年10 月9 日，取自http://www.moea.gov.tw/~meco/cord/books/default.htm
劉楚慧，2003，「企業十大核心職能排行調查」，2009 年10 月9 日，取自http://media.career.com.tw/Careerbook/magshort.asp?CA_NO=328p114
Blumberg, M.,Pringle, C. D.(1982).The missing opportunity in organizational research: Some implications for a theory of work performance.Academy of Management Review,7,560-569.

Times Cited ( 14 ) 〈TOP〉

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