社區發展協會實務社群之研究—以台中縣松雅社區發展協會為例

A Case Study on Community of Practice of Songya Community Development Association

鄭蓁筠(Chin-Yun Cheng)

指導教授 ： 蔡怡君

國立暨南國際大學/教育學院/終身學習與人資專班/碩士(2010年)

摘要

本研究以台中縣松雅社區作為研究個案，採用質性研究方法，以Wenger提出實務社群 (community of practice) 之理論內涵，撰寫訪談大綱；運用訪談、文件分析及觀察等研究方法進行研究。旨在探討社區發展協會所形成之實務社群的運作與對成員、對社區發展協會以及對社區的影響，以瞭解實務社群之關注議題、知識共享、實踐與成長，最後分析社區發展協會之實務社群運作對社區發展之建議。
研究結果發現：
一、松雅社區發展協會實務社群關注社區家庭化之認同、弱勢服務、健康社區營 造及文化傳承，型塑學習分享的習慣以探討在地化特色和社區永續的議題
二、領導人以人脈關係及談話來凝聚共識形成聚會，建立社群規則來避免衝突，由核心成員與頻繁的互動維繫社群發展
三、利用社區刊物及舉辦活動，促進居民的凝聚力；以實務知識的分享，推動弱勢服務和營造健康社區，傳承文化技藝突顯社區特色
四、社群提供知識共享、貢獻和挑戰機會，使成員在參與工作中拓展人脈與提升溝通能力，獲得實務能力的精進與自我肯定
五、了解社區發展協會問題，以主動、熱情的服務改善互動關係，獲得居民信任使會員數增加，共同協助社區發展協會的功能運作
六、居民以親身參與的行動支持社區活動，共同營造對話與學習的社區氛圍，加入維護社區整潔與安全行列
最後，根據上述研究結果，分別對實務社群領導人、社區發展協會、發展實務社群的社區居民、政府管理社區發展單位與未來研究等方面提出建議。
關鍵字：實務社群、社區發展協會

關鍵字

實務社群 ； 社區發展協會

並列摘要

Songya community in Taichung County was adopted as a research case in this study, whose data was collected by the qualitative method, case study, comprised of interview, document analysis, and observation, and the interview guide was mainly based on the theory of community of practice proposed by Wenger. This study aimed to explore the management of community of practice of Songya community development association and its influence on the association itself, its members, and the whole community so as to understand the issues of concern, knowledge sharing, and practice and growth pertaining to community of practice. The suggestions of community of practice of Songya community development association for community development were further analyzed.
The research findings were as follows:
1. The community of practice of Songya community development association was concerned with identification with family, services for minority groups, healthy community building, and cultural heritage, formulating the habits of learning and sharing so as to probe into the issues of local features and community sustainment.
2. Leaders had to reach consensuses through good interpersonal relationship and mutual communication, to set up rules for community to avoid conflict, and to maintain community development by means of the constant interaction with those core members
3. To have community restricted publications and hold activities might unite community members. Sharing practical knowledge could serve minority groups and build healthy community. The cultural heritage might highlight community features as well.
4. Communities could provide the opportunities of knowledge sharing, contribution, and challenge for members to make more contact with people, to enhance capacities for communication, to master practical skills, and to gain self-affirmation
5. To understand problems of community development associations might improve interactive relationship through active and enthusiastic services, obtain the trust of residents to increase the number of members, and assist the management of community development associations.
6. Residents could take actions to support community activities, build the community ambiances of dialogue and learning, and keep communities clean and safe.
According to the results above, some suggestions were proposed for the leaders of community of practice, community development associations, residents which developed community of practice, authorities concerned with community development, and future researchers.
Keywords: community of practice, community development association

並列關鍵字

community of practice ； community development association

參考文獻

中文部分

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